PHP Ticket::getAuthor方法代码示例

/**
* This function is beign used to load info that's needed for the show_ticket_info page.
* check if the person browsing this page is a mod/admin or the ticket creator himself, if not he'll be redirected to an error page.
* not all tickets have this page related to it, only tickets created ingame will have additional information. The returned info will be used by the template to show the show_ticket_info page.
* @author Daan Janssens, mentored by Matthew Lagoe
*/
function show_ticket_info()
{
    //if logged in
    if (WebUsers::isLoggedIn() && isset($_GET['id'])) {
        $result['ticket_id'] = filter_var($_GET['id'], FILTER_SANITIZE_NUMBER_INT);
        $target_ticket = new Ticket();
        $target_ticket->load_With_TId($result['ticket_id']);
        if ($target_ticket->hasInfo() && ($target_ticket->getAuthor() == unserialize($_SESSION['ticket_user'])->getTUserId() || Ticket_User::isMod(unserialize($_SESSION['ticket_user'])))) {
            $result['ticket_title'] = $target_ticket->getTitle();
            $result['ticket_author'] = $target_ticket->getAuthor();
            $ticket_info = new Ticket_Info();
            $ticket_info->load_With_Ticket($result['ticket_id']);
            $result['shard_id'] = $ticket_info->getShardId();
            $result['user_position'] = $ticket_info->getUser_Position();
            $result['view_position'] = $ticket_info->getView_Position();
            $result['client_version'] = $ticket_info->getClient_Version();
            $result['patch_version'] = $ticket_info->getPatch_Version();
            $result['server_tick'] = $ticket_info->getServer_Tick();
            $result['connect_state'] = $ticket_info->getConnect_State();
            $result['local_address'] = $ticket_info->getLocal_Address();
            $result['memory'] = $ticket_info->getMemory();
            $result['os'] = $ticket_info->getOS();
            $result['processor'] = $ticket_info->getProcessor();
            $result['cpu_id'] = $ticket_info->getCPUId();
            $result['cpu_mask'] = $ticket_info->getCPU_Mask();
            $result['ht'] = $ticket_info->getHT();
            $result['nel3d'] = $ticket_info->getNel3D();
            $result['user_id'] = $ticket_info->getUser_Id();
            global $IMAGELOC_WEBPATH;
            $result['IMAGELOC_WEBPATH'] = $IMAGELOC_WEBPATH;
            if (Ticket_User::isMod(unserialize($_SESSION['ticket_user']))) {
                $result['isMod'] = "TRUE";
            }
            global $INGAME_WEBPATH;
            $result['ingame_webpath'] = $INGAME_WEBPATH;
            return $result;
        } else {
            //ERROR: No access!
            $_SESSION['error_code'] = "403";
            header("Cache-Control: max-age=1");
            header("Location: index.php?page=error");
            throw new SystemExit();
        }
    } else {
        //ERROR: not logged in!
        header("Cache-Control: max-age=1");
        header("Location: index.php");
        throw new SystemExit();
    }
}

/**
* This function is beign used to reply on a ticket.
* It will first check if the user who executed this function is a mod/admin or the topic creator himself. If this is not the case the page will be redirected to an error page.
* in case the isset($_POST['hidden'] is set and the user is a mod, the message will be hidden for the topic starter. The reply will be created. If $_POST['ChangeStatus']) & $_POST['ChangePriority'] is set
* it will try to update the status and priority. Afterwards the page is being redirecte to the ticket again.
* @author Daan Janssens, mentored by Matthew Lagoe
*/
function reply_on_ticket()
{
    global $INGAME_WEBPATH;
    global $WEBPATH;
    //if logged in
    if (WebUsers::isLoggedIn() && isset($_POST['ticket_id'])) {
        $ticket_id = filter_var($_POST['ticket_id'], FILTER_SANITIZE_NUMBER_INT);
        $target_ticket = new Ticket();
        $target_ticket->load_With_TId($ticket_id);
        //check if the user who executed this function is a mod/admin or the topic creator himself.
        if ($target_ticket->getAuthor() == unserialize($_SESSION['ticket_user'])->getTUserId() || Ticket_User::isMod(unserialize($_SESSION['ticket_user']))) {
            try {
                $author = unserialize($_SESSION['ticket_user'])->getTUserId();
                if (isset($_POST['Content'])) {
                    $content = $_POST['Content'];
                } else {
                    $content = "";
                }
                $hidden = 0;
                if (isset($_POST['hidden']) && Ticket_User::isMod(unserialize($_SESSION['ticket_user']))) {
                    $hidden = 1;
                }
                //create the reply
                Ticket::createReply($content, $author, $ticket_id, $hidden);
                //try to update the status & priority in case these are set.
                if (isset($_POST['ChangeStatus']) && isset($_POST['ChangePriority']) && Ticket_User::isMod(unserialize($_SESSION['ticket_user']))) {
                    $newStatus = filter_var($_POST['ChangeStatus'], FILTER_SANITIZE_NUMBER_INT);
                    $newPriority = filter_var($_POST['ChangePriority'], FILTER_SANITIZE_NUMBER_INT);
                    Ticket::updateTicketStatusAndPriority($ticket_id, $newStatus, $newPriority, $author);
                }
                header("Cache-Control: max-age=1");
                if (Helpers::check_if_game_client()) {
                    header("Location: " . $INGAME_WEBPATH . "?page=show_ticket&id=" . $ticket_id);
                } else {
                    header("Location: " . $WEBPATH . "?page=show_ticket&id=" . $ticket_id);
                }
                throw new SystemExit();
            } catch (PDOException $e) {
                //ERROR: LIB DB is not online!
                print_r($e);
                //header("Location: index.php");
                throw new SystemExit();
            }
        } else {
            //ERROR: No access!
            $_SESSION['error_code'] = "403";
            header("Cache-Control: max-age=1");
            header("Location: index.php?page=error");
            throw new SystemExit();
        }
    } else {
        //ERROR: not logged in!
        header("Cache-Control: max-age=1");
        header("Location: index.php");
        throw new SystemExit();
    }
}

/**
* This function is beign used to load info that's needed for the show_reply page.
* check if the person is allowed to see the reply, if not he'll be redirected to an error page.
* data regarding to the reply will be returned by this function that will be used by the template.
* @author Daan Janssens, mentored by Matthew Lagoe
*/
function show_reply()
{
    //if logged in
    if (WebUsers::isLoggedIn() && isset($_GET['id'])) {
        $result['reply_id'] = filter_var($_GET['id'], FILTER_SANITIZE_NUMBER_INT);
        $reply = new Ticket_Reply();
        $reply->load_With_TReplyId($result['reply_id']);
        $ticket = new Ticket();
        $ticket->load_With_TId($reply->getTicket());
        //check if the user is allowed to see the reply
        if ($ticket->getAuthor() == unserialize($_SESSION['ticket_user'])->getTUserId() && !$reply->getHidden() || Ticket_User::isMod(unserialize($_SESSION['ticket_user']))) {
            $content = new Ticket_Content();
            $content->load_With_TContentId($reply->getContent());
            $author = new Ticket_User();
            $author->load_With_TUserId($reply->getAuthor());
            $result['hidden'] = $reply->getHidden();
            $result['ticket_id'] = $reply->getTicket();
            $result['reply_timestamp'] = $reply->getTimestamp();
            $result['author_permission'] = $author->getPermission();
            $result['reply_content'] = $content->getContent();
            $result['author'] = $author->getExternId();
            $webUser = new WebUsers($author->getExternId());
            $result['authorName'] = $webUser->getUsername();
            if (Ticket_User::isMod(unserialize($_SESSION['ticket_user']))) {
                $result['isMod'] = "TRUE";
            }
            global $INGAME_WEBPATH;
            $result['ingame_webpath'] = $INGAME_WEBPATH;
            return $result;
        } else {
            //ERROR: No access!
            $_SESSION['error_code'] = "403";
            header("Cache-Control: max-age=1");
            header("Location: index.php?page=error");
            throw new SystemExit();
        }
    } else {
        //ERROR: not logged in!
        header("Cache-Control: max-age=1");
        header("Location: index.php");
        throw new SystemExit();
    }
}

 /**
  * Handles an incomming email
  * Read the content of one email by using imap's functionality. If a ticket id is found inside the message_id or else in the subject line, then a reply will be added
  * (if the email is not being sent from the authors email address it won't be added though and a warning will be sent to both parties).  If no ticket id is found, then a new
  * ticket will be created.
  * @param $mbox a mailbox object
  * @param $i the email's id in the mailbox (integer)
  * @param $group the group object that owns the inbox.
  * @return a string based on the found ticket i and timestamp (will be used to store a copy of the email locally)
  */
 function incoming_mail_handler($mbox, $i, $group)
 {
     global $MAIL_LOG_PATH;
     $header = imap_header($mbox, $i);
     $subject = self::decode_utf8($header->subject);
     $entire_email = imap_fetchheader($mbox, $i) . imap_body($mbox, $i);
     $subject = self::decode_utf8($header->subject);
     $to = $header->to[0]->mailbox;
     $from = $header->from[0]->mailbox . '@' . $header->from[0]->host;
     $fromEmail = $header->from[0]->mailbox . '@' . $header->from[0]->host;
     $txt = self::get_part($mbox, $i, "TEXT/PLAIN");
     //$html = self::get_part($mbox, $i, "TEXT/HTML");
     //get the id out of the email address of the person sending the email.
     if ($from !== NULL && !is_numeric($from)) {
         $from = Ticket_User::get_id_from_email($from);
     }
     //get ticket_id out of the message-id or else out of the subject line
     $ticket_id = 0;
     if (isset($header->references)) {
         $pieces = explode(".", $header->references);
         if ($pieces[0] == "<ams") {
             $ticket_id = $pieces[2];
         } else {
             $ticket_id = self::get_ticket_id_from_subject($subject);
         }
     } else {
         $ticket_id = self::get_ticket_id_from_subject($subject);
     }
     //if ticket id is found, that means it is a reply on an existing ticket
     if ($ticket_id && is_numeric($ticket_id) && $ticket_id > 0) {
         $ticket = new Ticket();
         $ticket->load_With_TId($ticket_id);
         //if email is sent from an existing email address in the db (else it will give an error while loading the user object)
         if ($from != "FALSE") {
             $user = new Ticket_User();
             $user->load_With_TUserId($from);
             //if user has access to it!
             if ((Ticket_User::isMod($user) or $ticket->getAuthor() == $user->getTUserId()) and $txt != "") {
                 Ticket::createReply($txt, $user->getTUserId(), $ticket->getTId(), 0);
                 error_log("Email found that is a reply to a ticket at:" . $group->getGroupEmail() . "\n", 3, $MAIL_LOG_PATH);
             } else {
                 //if user has no access to it
                 //Warn real ticket owner + person that send the mail
                 Mail_Handler::send_ticketing_mail($ticket->getAuthor(), $ticket, NULL, "WARNAUTHOR", $from);
                 Mail_Handler::send_ticketing_mail($from, $ticket, NULL, "WARNSENDER", NULL);
                 error_log("Email found that was a reply to a ticket, though send by another user to " . $group->getGroupEmail() . "\n", 3, $MAIL_LOG_PATH);
             }
         } else {
             //if a reply to a ticket is being sent by a non-user!
             //Warn real ticket owner + person that send the mail
             Mail_Handler::send_ticketing_mail($ticket->getAuthor(), $ticket, NULL, "WARNAUTHOR", $fromEmail);
             Mail_Handler::send_ticketing_mail($fromEmail, $ticket, NULL, "WARNUNKNOWNSENDER", NULL);
             error_log("Email found that was a reply to a ticket, though send by an unknown email address to " . $group->getGroupEmail() . "\n", 3, $MAIL_LOG_PATH);
         }
         return $ticket_id . "." . time();
     } else {
         if ($from != "FALSE") {
             //if ticket_id isn't found, create a new ticket!
             //if an existing email address mailed the ticket
             //if not default group, then forward it by giving the $group->getSGroupId's param
             $newTicketId = Ticket::create_Ticket($subject, $txt, 1, $from, $from, $group->getSGroupId());
             error_log("Email regarding new ticket found at:" . $group->getGroupEmail() . "\n", 3, $MAIL_LOG_PATH);
             return $newTicketId . "." . time();
         } else {
             //if it's a email that has nothing to do with ticketing, return 0;
             error_log("Email found that isn't a reply or new ticket, at:" . $group->getGroupEmail() . "\n", 3, $MAIL_LOG_PATH);
             return 0;
         }
     }
 }

 /**
  * create a new reply for a ticket.
  * A reply will only be added if the content isn't empty and if the ticket isn't closed.
  * The ticket creator will be notified by email that someone else replied on his ticket.
  * @param $content the content of the reply
  * @param $author the author of the reply
  * @param $ticket_id the id of the ticket to which we want to add the reply.
  * @param $hidden boolean that specifies if the reply should only be shown to mods/admins or all users.
  */
 public static function createReply($content, $author, $ticket_id, $hidden)
 {
     //if not empty
     if (!(Trim($content) === '')) {
         $content = filter_var($content, FILTER_SANITIZE_STRING);
         $ticket = new Ticket();
         $ticket->load_With_TId($ticket_id);
         //if status is not closed
         if ($ticket->getStatus() != 3) {
             Ticket_Reply::createReply($content, $author, $ticket_id, $hidden, $ticket->getAuthor());
             //notify ticket author that a new reply is added!
             if ($ticket->getAuthor() != $author) {
                 Mail_Handler::send_ticketing_mail($ticket->getAuthor(), $ticket, $content, "REPLY", $ticket->getForwardedGroupId());
             }
         } else {
             //TODO: Show error message that ticket is closed
         }
     } else {
         //TODO: Show error content is empty
     }
 }

/**
* This function is beign used to load info that's needed for the show_ticket page.
* check if the person browsing this page is a mod/admin or the ticket creator himself, if not he'll be redirected to an error page.
* if the $_GET['action'] var is set and the user executing is a mod/admin, it will try to execute the action. The actions here are: forwarding of a ticket,
* assigning a ticket and unassigning a ticket. This function returns a lot of information that will be used by the template to show the ticket. Mods/admins will be able to
* also see hidden replies to a ticket.
* @author Daan Janssens, mentored by Matthew Lagoe
*/
function show_ticket()
{
    //if logged in
    if (WebUsers::isLoggedIn() && isset($_GET['id'])) {
        $result['user_id'] = unserialize($_SESSION['ticket_user'])->getTUserId();
        $result['ticket_id'] = filter_var($_GET['id'], FILTER_SANITIZE_NUMBER_INT);
        $target_ticket = new Ticket();
        $target_ticket->load_With_TId($result['ticket_id']);
        if (Ticket_User::isMod(unserialize($_SESSION['ticket_user']))) {
            if (isset($_POST['action'])) {
                switch ($_POST['action']) {
                    case "forward":
                        $ticket_id = filter_var($_POST['ticket_id'], FILTER_SANITIZE_NUMBER_INT);
                        $group_id = filter_var($_POST['group'], FILTER_SANITIZE_NUMBER_INT);
                        $result['ACTION_RESULT'] = Ticket::forwardTicket($result['user_id'], $ticket_id, $group_id);
                        break;
                    case "assignTicket":
                        $ticket_id = filter_var($_POST['ticket_id'], FILTER_SANITIZE_NUMBER_INT);
                        $result['ACTION_RESULT'] = Ticket::assignTicket($result['user_id'], $ticket_id);
                        break;
                    case "unAssignTicket":
                        $ticket_id = filter_var($_POST['ticket_id'], FILTER_SANITIZE_NUMBER_INT);
                        $result['ACTION_RESULT'] = Ticket::unAssignTicket($result['user_id'], $ticket_id);
                        break;
                }
            }
        }
        if ($target_ticket->getAuthor() == unserialize($_SESSION['ticket_user'])->getTUserId() || Ticket_User::isMod(unserialize($_SESSION['ticket_user']))) {
            $show_as_admin = false;
            if (Ticket_User::isMod(unserialize($_SESSION['ticket_user']))) {
                $show_as_admin = true;
            }
            $entire_ticket = Ticket::getEntireTicket($result['ticket_id'], $show_as_admin);
            Ticket_Log::createLogEntry($result['ticket_id'], unserialize($_SESSION['ticket_user'])->getTUserId(), 3);
            $result['ticket_tId'] = $entire_ticket['ticket_obj']->getTId();
            $result['ticket_forwardedGroupName'] = $entire_ticket['ticket_obj']->getForwardedGroupName();
            $result['ticket_forwardedGroupId'] = $entire_ticket['ticket_obj']->getForwardedGroupId();
            $result['ticket_title'] = $entire_ticket['ticket_obj']->getTitle();
            $result['ticket_timestamp'] = $entire_ticket['ticket_obj']->getTimestamp();
            $result['ticket_status'] = $entire_ticket['ticket_obj']->getStatus();
            $result['ticket_author'] = $entire_ticket['ticket_obj']->getAuthor();
            $result['ticket_prioritytext'] = $entire_ticket['ticket_obj']->getPriorityText();
            $result['ticket_priorities'] = Ticket::getPriorityArray();
            $result['ticket_priority'] = $entire_ticket['ticket_obj']->getPriority();
            $result['ticket_statustext'] = $entire_ticket['ticket_obj']->getStatusText();
            $result['ticket_lastupdate'] = Gui_Elements::time_elapsed_string(Ticket::getLatestReply($result['ticket_id'])->getTimestamp());
            $result['ticket_category'] = $entire_ticket['ticket_obj']->getCategoryName();
            $webUser = new WebUsers(Assigned::getUserAssignedToTicket($result['ticket_tId']));
            $result['ticket_assignedToText'] = $webUser->getUsername();
            $result['ticket_assignedTo'] = Assigned::getUserAssignedToTicket($result['ticket_tId']);
            $result['ticket_replies'] = Gui_Elements::make_table($entire_ticket['reply_array'], array("getTReplyId", "getContent()->getContent", "getTimestamp", "getAuthor()->getExternId", "getAuthor()->getPermission", "getHidden"), array("tReplyId", "replyContent", "timestamp", "authorExtern", "permission", "hidden"));
            $i = 0;
            global $FILE_WEB_PATH;
            $result['FILE_WEB_PATH'] = $FILE_WEB_PATH;
            global $BASE_WEBPATH;
            $result['BASE_WEBPATH'] = $BASE_WEBPATH;
            foreach ($result['ticket_replies'] as $reply) {
                $webReplyUser = new WebUsers($reply['authorExtern']);
                $result['ticket_replies'][$i]['author'] = $webReplyUser->getUsername();
                $i++;
            }
            if (Ticket_User::isMod(unserialize($_SESSION['ticket_user']))) {
                $result['isMod'] = "TRUE";
                $result['statusList'] = Ticket::getStatusArray();
                $result['sGroups'] = Gui_Elements::make_table_with_key_is_id(Support_Group::getAllSupportGroups(), array("getName"), "getSGroupId");
            }
            $result['hasInfo'] = $target_ticket->hasInfo();
            global $INGAME_WEBPATH;
            $result['ingame_webpath'] = $INGAME_WEBPATH;
            //get attachments
            $result['ticket_attachments'] = Ticket::getAttachments($result['ticket_id']);
            return $result;
        } else {
            //ERROR: No access!
            $_SESSION['error_code'] = "403";
            header("Cache-Control: max-age=1");
            header("Location: index.php?page=error");
            throw new SystemExit();
        }
    } else {
        //ERROR: not logged in!
        header("Cache-Control: max-age=1");
        header("Location: index.php");
        throw new SystemExit();
    }
}

require '../../config.php';
require_once $AMS_LIB . '/libinclude.php';
$id = $_POST['PHPSESSID'];
session_id($id);
session_start();
// Set permission
if (isset($_SESSION['ticket_user'])) {
    $return['permission'] = unserialize($_SESSION['ticket_user'])->getPermission();
} else {
    // default permission
    $return['permission'] = 0;
}
if (WebUsers::isLoggedIn() && isset($_GET['id'])) {
    $ticket_id = filter_var($_GET['id'], FILTER_SANITIZE_NUMBER_INT);
    $target_ticket = new Ticket();
    $target_ticket->load_With_TId($ticket_id);
    if ($target_ticket->getAuthor() == unserialize($_SESSION['ticket_user'])->getTUserId() || Ticket_User::isMod(unserialize($_SESSION['ticket_user']))) {
        if (!empty($_FILES)) {
            $tempFile = $_FILES['Filedata']['tmp_name'];
            $fileParts = pathinfo($_FILES['Filedata']['name']);
            Ticket::add_Attachment($_GET['id'], $_FILES['Filedata']['name'], $_SESSION['id'], $tempFile);
            echo "Uploaded :" . $_FILES['Filedata']['name'];
        } else {
            echo "Upload Failed!";
        }
        echo "Upload Failed!";
    }
    echo "Upload Failed!";
}
echo "Upload Failed!";