当前位置: 首页>>代码示例>>PHP>>正文


PHP Ticket::Save方法代码示例

本文整理汇总了PHP中Ticket::Save方法的典型用法代码示例。如果您正苦于以下问题:PHP Ticket::Save方法的具体用法?PHP Ticket::Save怎么用?PHP Ticket::Save使用的例子?那么, 这里精选的方法代码示例或许可以为您提供帮助。您也可以进一步了解该方法所在Ticket的用法示例。


在下文中一共展示了Ticket::Save方法的7个代码示例,这些例子默认根据受欢迎程度排序。您可以为喜欢或者感觉有用的代码点赞,您的评价将有助于系统推荐出更棒的PHP代码示例。

示例1: processTicketActions

function processTicketActions($count = 0)
{
    global $GROUPS, $CONFIG;
    $temporaryIds = array();
    while (isset($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vc"])) {
        $type = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vc"];
        if ($type == "SetTicketStatus") {
            $Ticket = new Ticket();
            $Ticket->Id = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_va"];
            if ($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"] != $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"]) {
                $Ticket->Log(0, CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"]);
            }
            if (!empty($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vb"]) && $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vb"] != $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_3"]) {
                $Ticket->Log(2, CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vb"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_3"]);
            }
            if ($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"] != $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"]) {
                $Ticket->Log(3, CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"]);
            }
            $TicketEditor = new TicketEditor($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_va"]);
            if (!empty($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vb"])) {
                $TicketEditor->Editor = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vb"];
            }
            $TicketEditor->Status = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"];
            $TicketEditor->GroupId = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"];
            $TicketEditor->Save();
            if ($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"] != $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"]) {
                $Ticket->SetGroup($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"]);
            }
            $Ticket->Editor = $TicketEditor;
            $Ticket->LoadMessages();
            $Ticket->SetLastUpdate(time());
        } else {
            if ($type == "AddTicketEditorReply") {
                $Ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_va"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_3"]);
                $Ticket->Group = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"];
                $Ticket->Messages[0]->Id = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_6"];
                $Ticket->Messages[0]->ChannelId = getId(32);
                $Ticket->Messages[0]->Hash = $Ticket->GetHash(false);
                $Ticket->Messages[0]->SenderUserId = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vb"];
                $Ticket->Messages[0]->Type = 1;
                $Ticket->Messages[0]->Email = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"];
                $Ticket->Messages[0]->Text = Mailbox::FinalizeEmail($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"]);
                $Ticket->Messages[0]->Subject = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_5"];
                $Ticket->Messages[0]->Save($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_va"], time());
                $acount = 7;
                $att = array();
                while (isset($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_" . $acount])) {
                    $att[$_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_" . $acount]] = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_" . $acount];
                    $Ticket->Messages[0]->ApplyAttachment($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_" . $acount++]);
                }
                $mailbox = Mailbox::GetById($GROUPS[$Ticket->Group]->TicketEmailOut, true);
                $Ticket->SendEditorReply($mailbox, $Ticket->Messages[0]->Text, getPredefinedMessage($GROUPS[$Ticket->Group]->PredefinedMessages, $Ticket->Language), $att, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_5"]);
                if (!empty($CONFIG["gl_ctor"])) {
                    $Ticket->LoadStatus();
                    $Ticket->Editor->Status = TICKET_STATUS_CLOSED;
                    $Ticket->Editor->Save();
                }
                $Ticket->SetLastUpdate(time());
            } else {
                if ($type == "SetTicketLanguage") {
                    $Ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"]);
                    $Ticket->SetLanguage($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"]);
                    $Ticket->Log(1, CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"]);
                    $Ticket->SetLastUpdate(time());
                } else {
                    if ($type == "DeleteTicketFromServer") {
                        $Ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], "");
                        $Ticket->Destroy();
                        $Ticket->Log(7, CALLER_SYSTEM_ID, 0, 1);
                        $Ticket->SetLastUpdate(time());
                    } else {
                        if ($type == "AddComment") {
                            $Ticket = new TicketMessage($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], "");
                            $Ticket->AddComment(CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"]);
                            $Ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"], "");
                            $Ticket->SetLastUpdate(time());
                        } else {
                            if ($type == "LinkChat") {
                                if (!empty($temporaryIds[$_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"]])) {
                                    $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"] = $temporaryIds[$_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"]];
                                }
                                $Ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], "");
                                $Ticket->LinkChat($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], getId(32));
                                $Ticket->Log(5, CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"]);
                                $Ticket->SetLastUpdate(time());
                            } else {
                                if ($type == "LinkTicket") {
                                    $Ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], "");
                                    $TicketSub = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], "");
                                    $counts[$Ticket->Id] = Ticket::GetMessageCount($Ticket->Id);
                                    $counts[$TicketSub->Id] = Ticket::GetMessageCount($TicketSub->Id);
                                    if ($counts[$Ticket->Id] > $counts[$TicketSub->Id]) {
                                        $Ticket->LinkTicket($TicketSub->Id, getId(32));
                                    } else {
                                        $TicketSub->LinkTicket($Ticket->Id, getId(32));
                                    }
                                    $Ticket->SetLastUpdate(time());
                                } else {
                                    if ($type == "EditMessage") {
                                        $ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], "");
//.........这里部分代码省略.........
开发者ID:bgabor,项目名称:RenaniaOpencart,代码行数:101,代码来源:functions.internal.process.inc.php

示例2: DownloadEmails

 static function DownloadEmails($cronJob = false, $exists = false, $reload = false)
 {
     if (is_array(Server::$Groups)) {
         foreach (Server::$Groups as $group) {
             $gmbout = Mailbox::GetById($group->TicketEmailOut);
             if (is_array($group->TicketEmailIn)) {
                 foreach ($group->TicketEmailIn as $mid) {
                     if (!empty(Server::$Configuration->Database["gl_email"][$mid]) && Server::$Configuration->Database["gl_email"][$mid]->LastConnect < time() - Server::$Configuration->Database["gl_email"][$mid]->ConnectFrequency * 60) {
                         CacheManager::FlushKey(DATA_CACHE_KEY_DBCONFIG);
                         Server::$Configuration->Database["gl_email"][$mid]->SetLastConnect(time());
                         $newmails = Server::$Configuration->Database["gl_email"][$mid]->Download($reload, Server::$Configuration->Database["gl_email"][$mid]->Delete);
                         if ($reload) {
                             Server::$Configuration->Database["gl_email"][$mid]->SetLastConnect(0);
                         }
                         if (!empty($newmails) && is_array($newmails)) {
                             foreach ($newmails as $temail) {
                                 if (TicketEmail::Exists($temail->Id)) {
                                     continue;
                                 }
                                 $Ticket = null;
                                 $temail->MailboxId = $mid;
                                 $temail->GroupId = $group->Id;
                                 if (preg_match_all("/\\[[a-zA-Z\\d]{12}\\]/", $temail->Subject . $temail->Body . $temail->BodyHTML, $matches)) {
                                     if (empty(Server::$Configuration->File["gl_avhe"])) {
                                         $temail->BodyHTML = "";
                                     }
                                     foreach ($matches[0] as $match) {
                                         $id = $groupid = $language = "";
                                         if ($exists = Ticket::Exists($match, $id, $groupid, $language)) {
                                             $Ticket = new Ticket($id, true);
                                             $Ticket->ChannelId = $mid;
                                             $Ticket->Group = $groupid;
                                             $Ticket->Language = strtoupper($language);
                                             $Ticket->Messages[0]->Type = $gmbout != null && $temail->Email == $gmbout->Email || $temail->Email == Server::$Configuration->Database["gl_email"][$mid]->Email ? 1 : 3;
                                             $Ticket->Messages[0]->Text = $temail->Body;
                                             $Ticket->Messages[0]->Email = !empty($temail->ReplyTo) ? $temail->ReplyTo : $temail->Email;
                                             $Ticket->Messages[0]->ChannelId = $temail->Id;
                                             $Ticket->Messages[0]->Fullname = $temail->Name;
                                             $Ticket->Messages[0]->Subject = $temail->Subject;
                                             $Ticket->Messages[0]->Hash = strtoupper(str_replace(array("[", "]"), "", $match));
                                             $Ticket->Messages[0]->Created = $temail->Created;
                                             $Ticket->Messages[0]->Save($id, false, null, $Ticket);
                                             $Ticket->Reactivate();
                                             $Ticket->SetLastUpdate(time());
                                             Logging::DebugLog("SAVE EMAIL REPLY: " . $Ticket->Messages[0]->Id . " - " . $temail->Id . " - " . $temail->Subject);
                                             break;
                                         }
                                     }
                                 }
                                 if (!$exists) {
                                     if ($group->TicketHandleUnknownEmails == 1) {
                                         $temail->Save();
                                     } else {
                                         if ($group->TicketHandleUnknownEmails == 0) {
                                             $temail->Save();
                                             $temail->Destroy();
                                             $Ticket = new Ticket(CacheManager::GetObjectId("ticket_id", DATABASE_TICKETS), true);
                                             $Ticket->ChannelId = $mid;
                                             $Ticket->Group = $group->Id;
                                             $Ticket->CreationType = 1;
                                             $Ticket->Language = strtoupper(Server::$Configuration->File["gl_default_language"]);
                                             $Ticket->Messages[0]->Id = $Ticket->Id;
                                             $Ticket->Messages[0]->Type = 3;
                                             $Ticket->Messages[0]->Text = $temail->Body;
                                             $Ticket->Messages[0]->Email = !empty($temail->ReplyTo) ? $temail->ReplyTo : $temail->Email;
                                             $Ticket->Messages[0]->ChannelId = $temail->Id;
                                             $Ticket->Messages[0]->Fullname = $temail->Name;
                                             $Ticket->Messages[0]->Created = $temail->Created;
                                             $Ticket->Messages[0]->Subject = $temail->Subject;
                                             $Ticket->Messages[0]->Attachments = $temail->Attachments;
                                             $Ticket->Messages[0]->SaveAttachments();
                                             $Ticket->Save();
                                             $Ticket->AutoAssignEditor();
                                             $Ticket->SetLastUpdate(time());
                                             LocalizationManager::AutoLoad(strtolower(Server::$Configuration->File["gl_default_language"]), true);
                                             $Ticket->SendAutoresponder(new Visitor(""), new VisitorBrowser("", false));
                                             LocalizationManager::AutoLoad("", true);
                                         }
                                     }
                                 }
                                 foreach ($temail->Attachments as $attid => $attdata) {
                                     file_put_contents(PATH_UPLOADS . $attdata[0], $attdata[2]);
                                     KnowledgeBase::Process("SYSTEM", $attid, $attdata[0], 3, $attdata[1], 0, 100, 1);
                                     if (!$exists && $group->TicketHandleUnknownEmails == 1) {
                                         $temail->SaveAttachment($attid);
                                     }
                                     if (!empty($Ticket)) {
                                         $Ticket->Messages[0]->ApplyAttachment($attid);
                                     }
                                 }
                             }
                         }
                         if (!$cronJob) {
                             return;
                         }
                     }
                 }
             }
         }
     }
//.........这里部分代码省略.........
开发者ID:sgh1986915,项目名称:laravel-eyerideonline,代码行数:101,代码来源:objects.global.inc.php

示例3: SaveTicket

 function SaveTicket($_group, $_name, $_email, $_company, $_country, $_phone, $_cmb = false, $_text, $_custom = true, $_url = "")
 {
     global $INPUTS, $CONFIG, $INTERNAL;
     $isSpam = !empty($CONFIG["gl_sft"]) && createSPAMFilter();
     $ticket = new Ticket(getObjectId("ticket_id", DATABASE_TICKETS), strtoupper(!empty($this->Language) ? $this->Language : $CONFIG["gl_default_language"]));
     $ticket->Messages[0]->Id = $ticket->Id;
     $ticket->Messages[0]->IP = getIP();
     if (!isTicketFlood() && !$isSpam) {
         initData(array("INPUTS"));
         $ticket->SenderUserId = $ticket->Messages[0]->SenderUserId = $this->UserId;
         $ticket->Group = $_group;
         $ticket->Messages[0]->Fullname = $this->Browsers[0]->Fullname = $_name;
         $ticket->Messages[0]->Email = $this->Browsers[0]->Email = $_email;
         $ticket->Messages[0]->Company = $this->Browsers[0]->Company = $_company;
         $ticket->Messages[0]->Phone = $this->Browsers[0]->Phone = $_phone;
         $ticket->Messages[0]->Text = $_text;
         $ticket->Messages[0]->CallMeBack = $_cmb;
         $ticket->Messages[0]->Country = $_country;
         $ticket->Messages[0]->EmailId = getId(32);
         $ticket->Messages[0]->ChannelId = getId(32);
         $ticket->Messages[0]->Edited = $ticket->Messages[0]->Created = time();
         $ticket->Messages[0]->Subject = $_url;
         $this->Browsers[0]->DesiredChatGroup = $ticket->Group;
         $this->Browsers[0]->SetCookieGroup();
         if ($_custom) {
             foreach ($INPUTS as $index => $input) {
                 if ($input->Active && $input->Custom) {
                     if (isset($_POST["p_cf" . $index]) && !isset($_group->TicketInputsHidden[$index])) {
                         $ticket->Messages[0]->Customs[$index] = $this->Browsers[0]->Customs[$index] = base64UrlDecode($_POST["p_cf" . $index]);
                     } else {
                         if (isset($_GET["cf" . $index]) && !isset($_group->TicketInputsHidden[$index])) {
                             $ticket->Messages[0]->Customs[$index] = $this->Browsers[0]->Customs[$index] = base64UrlDecode($_GET["cf" . $index]);
                         }
                     }
                     if ($input->Cookie && !empty($ticket->Messages[0]->Customs[$index])) {
                         setCookieValue("cf_" . $index, $ticket->Messages[0]->Customs[$index]);
                     }
                 } else {
                     if ($input->Active) {
                         if ($input->Index == 111 && $input->Cookie) {
                             setCookieValue("form_111", $ticket->Messages[0]->Fullname);
                         } else {
                             if ($input->Index == 112 && $input->Cookie) {
                                 setCookieValue("form_112", $ticket->Messages[0]->Email);
                             } else {
                                 if ($input->Index == 113 && $input->Cookie) {
                                     setCookieValue("form_113", $ticket->Messages[0]->Company);
                                 } else {
                                     if ($input->Index == 114 && $input->Cookie) {
                                         setCookieValue("form_114", $ticket->Messages[0]->Text);
                                     } else {
                                         if ($input->Index == 116 && $input->Cookie) {
                                             setCookieValue("form_116", $ticket->Messages[0]->Phone);
                                         }
                                     }
                                 }
                             }
                         }
                     }
                 }
             }
         }
         if ($CONFIG["gl_adct"] == 1 || !(!empty($CONFIG["gl_rm_om"]) && $CONFIG["gl_rm_om_time"] == 0)) {
             $ticket->Save();
             $ticket->AutoAssignEditor();
             $ticket->SetLastUpdate(time());
         }
         $this->AddFunctionCall("lz_chat_mail_callback(true);", false);
         if (!empty($_POST[POST_EXTERN_REQUESTED_INTERNID]) && !empty($INTERNAL[Operator::GetSystemId(base64UrlDecode($_POST[POST_EXTERN_REQUESTED_INTERNID]))])) {
             $TicketEditor = new TicketEditor($ticket->Id);
             $TicketEditor->Editor = Operator::GetSystemId(base64UrlDecode($_POST[POST_EXTERN_REQUESTED_INTERNID]));
             $TicketEditor->Status = 0;
             $TicketEditor->GroupId = $ticket->Group;
             $TicketEditor->Save();
         }
         return $ticket;
     } else {
         $this->AddFunctionCall("lz_chat_mail_callback(false);", false);
     }
     return false;
 }
开发者ID:elderxavier,项目名称:SII9-CREATIVE-STUDIO,代码行数:81,代码来源:objects.global.users.inc.php

示例4: processTicketActions

function processTicketActions($count = 0)
{
    $temporaryIds = array();
    $updateRequiredTickets = $updateRequiredEmails = false;
    while (isset($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vc"])) {
        $type = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vc"];
        if ($type == "SetTicketStatus") {
            $Ticket = new Ticket();
            $Ticket->Id = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_va"];
            if ($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"] != $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"]) {
                $Ticket->Log(0, CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"]);
            }
            if (!empty($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vb"]) && $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vb"] != $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_3"]) {
                $Ticket->Log(2, CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vb"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_3"]);
            }
            if ($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"] != $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"]) {
                $Ticket->Log(3, CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"]);
            }
            $TicketEditor = new TicketEditor($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_va"]);
            if (!empty($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vb"])) {
                $TicketEditor->Editor = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vb"];
            }
            $TicketEditor->Status = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"];
            $TicketEditor->GroupId = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"];
            $TicketEditor->Save();
            if ($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"] != $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"]) {
                $Ticket->SetGroup($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"]);
            }
            $Ticket->Editor = $TicketEditor;
            $Ticket->LoadMessages();
            $time = SystemTime::GetUniqueMessageTime(DATABASE_TICKETS, "last_update");
            $Ticket->SetLastUpdate($time);
            $updateRequiredTickets = true;
        } else {
            if ($type == "AddTicketEditorReply") {
                $Ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_va"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_3"]);
                $Ticket->Load(false, false);
                $Ticket->Group = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_4"];
                $Ticket->Messages[0]->Id = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_7"];
                $Ticket->Messages[0]->ChannelId = getId(32);
                $Ticket->Messages[0]->Hash = $Ticket->GetHash(false);
                $Ticket->Messages[0]->SenderUserId = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vb"];
                $Ticket->Messages[0]->Type = 1;
                $Ticket->Messages[0]->Email = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"];
                $Ticket->Messages[0]->Text = $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"];
                if ($Ticket->CreationType >= 6 && !empty($Ticket->ChannelId)) {
                    $twchannel = SocialMediaChannel::GetChannelById($Ticket->ChannelId);
                    if ($Ticket->CreationType == 7 && $twchannel->StreamType == 1) {
                        $Ticket->Messages[0]->Text = $twchannel->AddScreenName($Ticket->Messages[0]->Text, $Ticket->Messages[0]->Email);
                    } else {
                        if ($Ticket->CreationType == 6) {
                            $Ticket->Messages[0]->Email = $twchannel->PageId;
                        }
                    }
                }
                $Ticket->Messages[0]->Subject = cutString($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_5"], 255, false);
                $Ticket->Messages[0]->Save($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_va"], time());
                $acount = 8;
                while (isset($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_" . $acount])) {
                    $Ticket->Messages[0]->ApplyAttachment($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_" . $acount++]);
                }
                $Ticket->SendEditorReply($Ticket->Messages[0]->Id, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_6"]);
                if (!empty(Server::$Configuration->File["gl_ctor"])) {
                    $Ticket->LoadStatus();
                    $Ticket->Editor->Status = TICKET_STATUS_CLOSED;
                    $Ticket->Editor->Save();
                }
                $Ticket->SetLastUpdate(time());
                $updateRequiredTickets = true;
            } else {
                if ($type == "SetTicketLanguage") {
                    $Ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"]);
                    $Ticket->SetLanguage($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"]);
                    $Ticket->Log(1, CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"]);
                    $Ticket->SetLastUpdate(time());
                    $updateRequiredTickets = true;
                } else {
                    if ($type == "DeleteTicketFromServer") {
                        $Ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], "");
                        $Ticket->Destroy();
                        $Ticket->Log(7, CALLER_SYSTEM_ID, 0, 1);
                        $Ticket->SetLastUpdate(time());
                        $updateRequiredTickets = true;
                    } else {
                        if ($type == "AddComment") {
                            $Ticket = new TicketMessage($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], "");
                            $Ticket->AddComment(CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"]);
                            $Ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_2"], "");
                            $Ticket->SetLastUpdate(time());
                            $updateRequiredTickets = true;
                        } else {
                            if ($type == "LinkChat") {
                                if (!empty($temporaryIds[$_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"]])) {
                                    $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"] = $temporaryIds[$_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"]];
                                }
                                $Ticket = new Ticket($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], "");
                                $Ticket->LinkChat($_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"], getId(32));
                                $Ticket->Log(5, CALLER_SYSTEM_ID, $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_0"], $_POST[POST_INTERN_PROCESS_TICKET_ACTIONS . "_" . $count . "_vd_1"]);
                                $Ticket->SetLastUpdate(time());
                                $updateRequiredTickets = true;
//.........这里部分代码省略.........
开发者ID:sgh1986915,项目名称:laravel-eyerideonline,代码行数:101,代码来源:functions.internal.process.inc.php

示例5: downloadEmails

function downloadEmails($cronJob = false, $exists = false, $reload = false)
{
    global $GROUPS, $CONFIG, $INTERNAL;
    if (is_array($GROUPS)) {
        foreach ($GROUPS as $group) {
            $gmbout = Mailbox::GetById($group->TicketEmailOut);
            if (is_array($group->TicketEmailIn)) {
                foreach ($group->TicketEmailIn as $mid) {
                    if (!empty($CONFIG["db"]["gl_email"][$mid]) && $CONFIG["db"]["gl_email"][$mid]->LastConnect < time() - $CONFIG["db"]["gl_email"][$mid]->ConnectFrequency * 60) {
                        $CONFIG["db"]["gl_email"][$mid]->SetLastConnect(time());
                        $newmails = downloadFromMailbox($reload, $CONFIG["db"]["gl_email"][$mid]->Type, $CONFIG["db"]["gl_email"][$mid]->Host, $CONFIG["db"]["gl_email"][$mid]->Port, $CONFIG["db"]["gl_email"][$mid]->Password, $CONFIG["db"]["gl_email"][$mid]->Username, $CONFIG["db"]["gl_email"][$mid]->SSL, $CONFIG["db"]["gl_email"][$mid]->Delete);
                        if ($reload) {
                            $CONFIG["db"]["gl_email"][$mid]->SetLastConnect(0);
                        }
                        if (!empty($newmails) && is_array($newmails)) {
                            foreach ($newmails as $temail) {
                                if (TicketEmail::Exists($temail->Id)) {
                                    continue;
                                }
                                $Ticket = null;
                                $temail->MailboxId = $mid;
                                $temail->GroupId = $group->Id;
                                if (preg_match_all("/\\[[a-zA-Z\\d]{12}\\]/", $temail->Subject . $temail->Body, $matches)) {
                                    foreach ($matches[0] as $match) {
                                        $id = $groupid = $language = "";
                                        if ($exists = Ticket::Exists($match, $id, $groupid, $language)) {
                                            $Ticket = new Ticket($id, true);
                                            $Ticket->Group = $groupid;
                                            $Ticket->Language = strtoupper($language);
                                            $Ticket->Messages[0]->Type = $temail->Email == $gmbout->Email || $temail->Email == $CONFIG["db"]["gl_email"][$mid]->Email ? 1 : 3;
                                            $Ticket->Messages[0]->Text = $temail->Body;
                                            $Ticket->Messages[0]->Email = !empty($temail->ReplyTo) ? $temail->ReplyTo : $temail->Email;
                                            $Ticket->Messages[0]->ChannelId = $temail->Id;
                                            $Ticket->Messages[0]->Fullname = $temail->Name;
                                            $Ticket->Messages[0]->Subject = $temail->Subject;
                                            $Ticket->Messages[0]->Hash = strtoupper(str_replace(array("[", "]"), "", $match));
                                            $Ticket->Messages[0]->Edited = $Ticket->Messages[0]->Created = $temail->Created;
                                            if (DEBUG_MODE) {
                                                logit("SAVE EMAIL REPLY: " . $temail->Id . " - " . $temail->Subject);
                                            }
                                            $Ticket->Messages[0]->Save($id, $temail->Created);
                                            $Ticket->Reactivate();
                                            $Ticket->SetLastUpdate(time());
                                        }
                                    }
                                }
                                if (!$exists) {
                                    if ($group->TicketHandleUnknownEmails == 1) {
                                        if (DEBUG_MODE) {
                                            logit("SAVE EMAIL: " . $temail->Id . " - " . $temail->Subject);
                                        }
                                        $temail->Save();
                                    } else {
                                        if ($group->TicketHandleUnknownEmails == 0) {
                                            $Ticket = new Ticket(getObjectId("ticket_id", DATABASE_TICKETS), true);
                                            $Ticket->Group = $group->Id;
                                            $Ticket->CreationType = 1;
                                            $Ticket->Language = strtoupper($CONFIG["gl_default_language"]);
                                            $Ticket->Messages[0]->Id = $Ticket->Id;
                                            $Ticket->Messages[0]->Type = 3;
                                            $Ticket->Messages[0]->Text = $temail->Body;
                                            $Ticket->Messages[0]->Email = !empty($temail->ReplyTo) ? $temail->ReplyTo : $temail->Email;
                                            $Ticket->Messages[0]->ChannelId = $temail->Id;
                                            $Ticket->Messages[0]->Fullname = $temail->Name;
                                            $Ticket->Messages[0]->Created = $temail->Created;
                                            $Ticket->Messages[0]->Subject = $temail->Subject;
                                            $Ticket->Messages[0]->Attachments = $temail->Attachments;
                                            $Ticket->Messages[0]->SaveAttachments();
                                            $Ticket->Save();
                                            $Ticket->AutoAssignEditor();
                                            $Ticket->SetLastUpdate(time());
                                            languageSelect(strtolower($CONFIG["gl_default_language"]), true);
                                            Visitor::SendTicketAutoresponder($Ticket, strtoupper($CONFIG["gl_default_language"]), false);
                                            languageSelect("", true);
                                        }
                                    }
                                    if (!empty($CONFIG["gl_mpm"])) {
                                        foreach ($INTERNAL as $operator) {
                                            if ($operator->IsInPushMessageState()) {
                                                if ($operator->HasAccessToEmail($group->Id)) {
                                                    $operator->AddPushMessage($temail->Id, $this->SystemId, !empty($temail->Name) ? $temail->Name : $temail->Email, 3, $temail->Body);
                                                }
                                            }
                                        }
                                    }
                                }
                                foreach ($temail->Attachments as $attid => $attdata) {
                                    file_put_contents(PATH_UPLOADS . $attdata[0], $attdata[2]);
                                    processResource("SYSTEM", $attid, $attdata[0], 3, $attdata[1], 0, 100, 1);
                                    if (!$exists && $group->TicketHandleUnknownEmails == 1) {
                                        $temail->SaveAttachment($attid);
                                    }
                                    if (!empty($Ticket)) {
                                        $Ticket->Messages[0]->ApplyAttachment($attid);
                                    }
                                }
                            }
                        }
                        if (!$cronJob) {
                            return;
//.........这里部分代码省略.........
开发者ID:bgabor,项目名称:RenaniaOpencart,代码行数:101,代码来源:functions.global.inc.php

示例6: SaveTicket

 function SaveTicket($_group, $_country, $_cmb = false, $_custom = true, $_url = "", $changed = false)
 {
     global $INPUTS, $CONFIG, $INTERNAL, $GROUPS;
     $isSpam = !empty($CONFIG["gl_sft"]) && createSPAMFilter();
     $ticket = new Ticket(getObjectId("ticket_id", DATABASE_TICKETS), strtoupper(!empty($this->Language) ? $this->Language : $CONFIG["gl_default_language"]));
     $ticket->Messages[0]->Id = $ticket->Id;
     $ticket->Messages[0]->IP = getIP();
     $group = $GROUPS[$_group];
     if (!isTicketFlood() && !$isSpam) {
         initData(array("INPUTS"));
         $ticket->SenderUserId = $ticket->Messages[0]->SenderUserId = $this->UserId;
         $ticket->Group = $_group;
         $ticket->Messages[0]->Fullname = $this->Browsers[0]->Fullname = $group->GetServerInput($INPUTS[111], false, "", $changed);
         $ticket->Messages[0]->Email = $this->Browsers[0]->Email = $group->GetServerInput($INPUTS[112], false, "", $changed);
         $ticket->Messages[0]->Company = $this->Browsers[0]->Company = $group->GetServerInput($INPUTS[113], false, "", $changed);
         $ticket->Messages[0]->Phone = $this->Browsers[0]->Phone = $group->GetServerInput($INPUTS[116], false, "", $changed);
         $ticket->Messages[0]->Text = $group->GetServerInput($INPUTS[114], false, "", $changed);
         $ticket->Messages[0]->CallMeBack = $_cmb;
         $ticket->Messages[0]->Country = $_country;
         $ticket->Messages[0]->EmailId = getId(32);
         $ticket->Messages[0]->ChannelId = getId(32);
         $ticket->Messages[0]->Edited = $ticket->Messages[0]->Created = time();
         if (empty($_url)) {
             $_url = Visitor::GetLastURLFromVisitor($this->UserId);
         }
         $ticket->Messages[0]->Subject = $_url;
         $this->Browsers[0]->DesiredChatGroup = $ticket->Group;
         $this->Browsers[0]->SetCookieGroup();
         if ($_custom) {
             foreach ($INPUTS as $index => $input) {
                 if ($input->Active && $input->Custom) {
                     $value = $group->GetServerInput($input, false, "", $changed);
                     if ($input->Type != "File" && !empty($value) && !in_array($index, $group->TicketInputsHidden)) {
                         $ticket->Messages[0]->Customs[$index] = $this->Browsers[0]->Customs[$index] = $value;
                     } else {
                         if ($input->Type == "File" && isset($_FILES["p_cf" . $index]) && !in_array($index, $group->TicketInputsHidden)) {
                             $ticket->Messages[0]->Customs[$index] = $this->Browsers[0]->Customs[$index] = $ticket->Messages[0]->AppendPostFile("p_cf" . $index, $this->UserId);
                         }
                     }
                     if ($input->Cookie && !empty($ticket->Messages[0]->Customs[$index]) && $input->Type != "File") {
                         setCookieValue("cf_" . $index, $ticket->Messages[0]->Customs[$index]);
                     }
                 } else {
                     if ($input->Active) {
                         if ($input->Index == 111 && $input->Cookie) {
                             setCookieValue("form_111", $ticket->Messages[0]->Fullname);
                         } else {
                             if ($input->Index == 112 && $input->Cookie) {
                                 setCookieValue("form_112", $ticket->Messages[0]->Email);
                             } else {
                                 if ($input->Index == 113 && $input->Cookie) {
                                     setCookieValue("form_113", $ticket->Messages[0]->Company);
                                 } else {
                                     if ($input->Index == 114 && $input->Cookie) {
                                         setCookieValue("form_114", $ticket->Messages[0]->Text);
                                     } else {
                                         if ($input->Index == 116 && $input->Cookie) {
                                             setCookieValue("form_116", $ticket->Messages[0]->Phone);
                                         }
                                     }
                                 }
                             }
                         }
                     }
                 }
             }
         }
         if ($CONFIG["gl_adct"] == 1 || !(!empty($CONFIG["gl_rm_om"]) && $CONFIG["gl_rm_om_time"] == 0)) {
             $ticket->Save();
             $ticket->AutoAssignEditor();
             $ticket->SetLastUpdate(time());
         }
         $this->AddFunctionCall("lz_chat_mail_callback(true);", false);
         if (!empty($_POST[POST_EXTERN_REQUESTED_INTERNID]) && !empty($INTERNAL[Operator::GetSystemId(base64UrlDecode($_POST[POST_EXTERN_REQUESTED_INTERNID]))])) {
             $TicketEditor = new TicketEditor($ticket->Id);
             $TicketEditor->Editor = Operator::GetSystemId(base64UrlDecode($_POST[POST_EXTERN_REQUESTED_INTERNID]));
             $TicketEditor->Status = 0;
             $TicketEditor->GroupId = $ticket->Group;
             $TicketEditor->Save();
         }
         if (!empty($CONFIG["gl_mpm"])) {
             foreach ($INTERNAL as $operator) {
                 if ($operator->IsInPushMessageState()) {
                     if ($operator->HasAccessToTicket($ticket)) {
                         $operator->AddPushMessage($ticket->Id, $this->SystemId, $_name, 2, $_text);
                     }
                 }
             }
         }
         return $ticket;
     } else {
         $this->AddFunctionCall("lz_chat_mail_callback(false);", false);
     }
     return false;
 }
开发者ID:bgabor,项目名称:RenaniaOpencart,代码行数:95,代码来源:objects.global.users.inc.php

示例7: SaveTicket

 function SaveTicket($_group, $_country, $_cmb = false, $_custom = true, $_url = "", $changed = false)
 {
     $isSpam = !empty(Server::$Configuration->File["gl_sft"]) && Visitor::CreateSPAMFilter($this->UserId);
     $ticket = new Ticket(CacheManager::GetObjectId("ticket_id", DATABASE_TICKETS), strtoupper(!empty($this->Language) ? $this->Language : Server::$Configuration->File["gl_default_language"]));
     $ticket->Messages[0]->Id = $ticket->Id;
     $ticket->Messages[0]->IP = Communication::GetIP();
     $group = Server::$Groups[$_group];
     if (!isTicketFlood() && !$isSpam) {
         Server::InitDataBlock(array("INPUTS"));
         $ticket->SenderUserId = $ticket->Messages[0]->SenderUserId = $this->UserId;
         $ticket->Group = $_group;
         $ticket->Messages[0]->Fullname = $this->Browsers[0]->Fullname = $group->GetServerInput(Server::$Inputs[111], false, "", $changed);
         $ticket->Messages[0]->Email = $this->Browsers[0]->Email = $group->GetServerInput(Server::$Inputs[112], false, "", $changed);
         $ticket->Messages[0]->Company = $this->Browsers[0]->Company = $group->GetServerInput(Server::$Inputs[113], false, "", $changed);
         $ticket->Messages[0]->Phone = $this->Browsers[0]->Phone = $group->GetServerInput(Server::$Inputs[116], false, "", $changed);
         $ticket->Messages[0]->Text = $group->GetServerInput(Server::$Inputs[114], false, "", $changed);
         $ticket->Messages[0]->CallMeBack = $_cmb;
         $ticket->Messages[0]->Country = $_country;
         $ticket->Messages[0]->EmailId = getId(32);
         $ticket->Messages[0]->ChannelId = getId(32);
         $ticket->Messages[0]->Edited = $ticket->Messages[0]->Created = time();
         if (empty($_url)) {
             $_url = Visitor::GetLastURLFromVisitor($this->UserId);
         }
         $ticket->Messages[0]->Subject = $_url;
         $this->Browsers[0]->DesiredChatGroup = $ticket->Group;
         $this->Browsers[0]->SetCookieGroup();
         if ($_custom) {
             foreach (Server::$Inputs as $index => $input) {
                 if ($input->Active && $input->Custom) {
                     $value = $group->GetServerInput($input, false, "", $changed);
                     if ($input->Type != "File" && !empty($value) && !in_array($index, $group->TicketInputsHidden)) {
                         $ticket->Messages[0]->Customs[$index] = $this->Browsers[0]->Customs[$index] = $value;
                     } else {
                         if ($input->Type == "File" && isset($_FILES["p_cf" . $index]) && !in_array($index, $group->TicketInputsHidden)) {
                             $ticket->Messages[0]->Customs[$index] = $this->Browsers[0]->Customs[$index] = $ticket->Messages[0]->AppendPostFile("p_cf" . $index, $this->UserId);
                         }
                     }
                 }
                 $ud = new UserData($ticket->Messages[0]->Fullname, $ticket->Messages[0]->Email, $ticket->Messages[0]->Company, $ticket->Messages[0]->Phone, $ticket->Messages[0]->Customs);
                 $ud->Save();
                 $ud->SaveToCookie();
             }
         }
         if (Server::$Configuration->File["gl_adct"] == 1 || !(!empty(Server::$Configuration->File["gl_rm_om"]) && Server::$Configuration->File["gl_rm_om_time"] == 0)) {
             $ticket->Save();
             $ticket->AutoAssignEditor();
             $ticket->SetLastUpdate(time());
         }
         $this->AddFunctionCall("lz_chat_mail_callback(true);", false);
         if (!empty($_POST[POST_EXTERN_REQUESTED_INTERNID]) && !empty(Server::$Operators[Operator::GetSystemId(Encoding::Base64UrlDecode($_POST[POST_EXTERN_REQUESTED_INTERNID]))])) {
             $TicketEditor = new TicketEditor($ticket->Id);
             $TicketEditor->Editor = Operator::GetSystemId(Encoding::Base64UrlDecode($_POST[POST_EXTERN_REQUESTED_INTERNID]));
             $TicketEditor->Status = 0;
             $TicketEditor->GroupId = $ticket->Group;
             $TicketEditor->Save();
         }
         if (!empty(Server::$Configuration->File["gl_mpm"])) {
             foreach (Server::$Operators as $operator) {
                 if ($operator->IsInPushMessageState()) {
                     if ($operator->HasAccessToTicket($ticket)) {
                         $operator->AddPushMessage($ticket->Id, $this->SystemId, $ticket->Messages[0]->Fullname, 2, $ticket->Messages[0]->Text);
                     }
                 }
             }
         }
         return $ticket;
     } else {
         $this->AddFunctionCall("lz_chat_mail_callback(false);", false);
     }
     return false;
 }
开发者ID:sgh1986915,项目名称:laravel-eyerideonline,代码行数:72,代码来源:objects.global.users.inc.php


注:本文中的Ticket::Save方法示例由纯净天空整理自Github/MSDocs等开源代码及文档管理平台,相关代码片段筛选自各路编程大神贡献的开源项目,源码版权归原作者所有,传播和使用请参考对应项目的License;未经允许,请勿转载。