PHP Ticket::delete方法代码示例

 function reset_user_password($key = null)
 {
     if (!empty($this->data)) {
         $user = $this->Ticket->findUser($this->data['Ticket']['email']);
         $hasTicket = $this->Ticket->find('first', array('conditions' => array('Ticket.email' => $user['User']['email'])));
         //pr($hasTicket);
         //die;
         if (!empty($user) && empty($hasTicket)) {
             App::import('Helper', 'Time');
             $time = new TimeHelper();
             $key = Security::hash(String::uuid(), 'sha1', true);
             $this->data['Ticket']['key'] = $key;
             $this->data['Ticket']['creation_date'] = $time->format('Y-m-d H:i:s', time());
             $url = Router::url(array('controller' => 'tickets', 'action' => 'reset_user_password'), true) . '/' . $key;
             //pr($url);
             //die;
             //ko se ticket shrani v bazo se poslje email (email element: lost_password_notification.ctp) useru, ki je ticket odprl
             if ($this->Ticket->save($this->data)) {
                 $this->set('url', $url);
                 $this->MyEmail->sendResetPasswordEmail($user['User']['email']);
                 $this->Session->setFlash('notification email has been sent to you with reset data');
             }
         } elseif (!empty($hasTicket)) {
             if ($this->Ticket->checkTicketDateValidity($hasTicket)) {
                 $this->Session->setFlash('We had already sent you a link to your email address! Go get it, lazy ass!');
             } else {
                 $this->Session->setFlash('Your ticket regarding lost password has been deleted due to expiration! Try submitting again');
             }
         }
         //se prozi kadar user klikne link, ki vsebuje generiran key, v svojem mailu in ga redirecta sem
     } elseif (isset($key) && !empty($key)) {
         $result = $this->Ticket->find('first', array('conditions' => array('Ticket.key' => $key)));
         $this->Ticket->checkTicketDateValidity($result);
         if (!empty($result)) {
             $user = $this->Ticket->findUser($result['Ticket']['email']);
             $this->set('userId', $user['User']['id']);
             $this->set('key', $key);
             $this->Ticket->delete($result['Ticket']['id']);
             //$this->redirect(array('controller' => 'users', 'action' => 'changeUserPassword/uid:'.$user['User']['id']));
         }
     } else {
         $this->Session->setFlash('Please provide your email!');
     }
 }

 function del($ticket = null)
 {
     $this->garbage();
     if ($ticket) {
         $ticketObj = new Ticket();
         $data = $ticketObj->findByHash($ticket);
         if (is_array($data) && is_array($data['Ticket'])) {
             return $data = $ticketObj->delete($data['Ticket']['id']);
         }
     }
     return false;
 }

function archiveTicket($id)
{
    $ticket = new Ticket($id);
    $tid = $ticket->getExtId();
    // Delete orphan tickets.
    $owner = $ticket->getOwner();
    if (!$owner) {
        $ticket->delete();
        return;
    }
    $o_name = $owner->getName();
    $threads = $ticket->getThreadEntries(array('M', 'R', 'N'));
    $out = ["id" => $tid, "department" => $ticket->getDeptName(), "subject" => $ticket->getSubject(), "opened" => $ticket->getOpenDate(), "closed" => $ticket->getCloseDate(), "owner" => (isset($o_name->name) ? $o_name->name : '') . " <" . $owner->getEmail() . ">", "thread" => []];
    $date = date("Y-m-d", strtotime($out["opened"]));
    $path = TICKET_PATH . "/" . $date . "/";
    if (!@file_exists($path)) {
        @mkdir($path);
    }
    // Individual messages.
    foreach ($threads as $th) {
        $out["thread"][] = ["id" => $th["id"], "staff_id" => $th["staff_id"], "thread_type" => $th["thread_type"], "poster" => $th["poster"], "title" => $th["title"], "body" => $th["body"], "created" => $th["created"], "updated" => $th["updated"], "attachments" => intval($th["attachments"])];
        // Process attachments.
        if ($th["attachments"] != 0) {
            $entry = $ticket->getThreadEntry($th['id']);
            $attachments = $entry->getAttachments();
            foreach ($attachments as $a) {
                $file = Attachment::lookup($a["attach_id"])->getFile();
                $ext = $ext = strtolower(substr(strrchr($file->getName(), '.'), 1));
                $fname = $tid . "_" . $th["id"] . "." . $ext;
                @file_put_contents(ATTACHMENT_PATH . "/" . $fname, $file->getData());
            }
        }
    }
    // write the ticket to disk
    file_put_contents($path . $tid, json_encode($out, JSON_PRETTY_PRINT));
    // delete the ticket from the db
    $ticket->delete();
}

 /**
  * Transfer tickets
  *
  * @param $itemtype type of transfered item
  * @param $ID original ID of the ticket
  * @param $newID new ID of the ticket
  **/
 function transferTickets($itemtype, $ID, $newID)
 {
     global $DB;
     $job = new Ticket();
     $query = "SELECT *\n                FROM `glpi_tickets`\n                WHERE `items_id` = '{$ID}'\n                      AND `itemtype` = '{$itemtype}'";
     if ($result = $DB->query($query)) {
         if ($DB->numrows($result) != 0) {
             switch ($this->options['keep_ticket']) {
                 // Transfer
                 case 2:
                     // Same Item / Copy Item -> update entity
                     while ($data = $DB->fetch_array($result)) {
                         $input = $this->transferTicketAdditionalInformations($data);
                         $input['id'] = $data['id'];
                         $input['entities_id'] = $this->to;
                         $input['items_id'] = $newID;
                         $input['itemtype'] = $itemtype;
                         $job->update($input);
                         $this->addToAlreadyTransfer('Ticket', $data['id'], $data['id']);
                         $this->transferTicketTaskCategory($input['id'], $input['id']);
                     }
                     break;
                     // Clean ref : keep ticket but clean link
                 // Clean ref : keep ticket but clean link
                 case 1:
                     // Same Item / Copy Item : keep and clean ref
                     while ($data = $DB->fetch_array($result)) {
                         $job->update(array('id' => $data['id'], 'itemtype' => 0, 'items_id' => 0));
                         $this->addToAlreadyTransfer('Ticket', $data['id'], $data['id']);
                     }
                     break;
                     // Delete
                 // Delete
                 case 0:
                     // Same item -> delete
                     if ($ID == $newID) {
                         while ($data = $DB->fetch_array($result)) {
                             $job->delete(array('id' => $data['id']));
                         }
                     }
                     // Copy Item : nothing to do
                     break;
             }
         }
     }
 }

             $note = _('Ticket flagged as overdue by') . ' ' . $thisuser->getName();
             foreach ($_POST['tids'] as $k => $v) {
                 $t = new Ticket($v);
                 if ($t && !$t->isoverdue()) {
                     if ($t->markOverdue()) {
                         $i++;
                         $t->logActivity(_('Ticket Marked Overdue'), $note, false, 'System');
                     }
                 }
             }
             $msg = "{$i} " . _("of") . " {$count} " . _("selected tickets marked overdue");
         } elseif (isset($_POST['delete'])) {
             $i = 0;
             foreach ($_POST['tids'] as $k => $v) {
                 $t = new Ticket($v);
                 if ($t && @$t->delete()) {
                     $i++;
                 }
             }
             $msg = "{$i} " . _("of") . " {$count} " . _("selected tickets deleted");
         }
     }
     break;
 case 'open':
     $ticket = null;
     //TODO: check if the user is allowed to create a ticket.
     if ($ticket = Ticket::create_by_staff($_POST, $errors)) {
         $ticket->reload();
         $msg = _('Ticket created successfully');
         if ($thisuser->canAccessDept($ticket->getDeptId()) || $ticket->getStaffId() == $thisuser->getId()) {
             //View the sucker

     $track->update($_POST);
     Event::log($_POST["id"], "ticket", 4, "tracking", sprintf(__('%s updates an item'), $_SESSION["glpiname"]));
     if ($track->can($_POST["id"], READ)) {
         $toadd = '';
         // Copy solution to KB redirect to KB
         if (isset($_POST['_sol_to_kb']) && $_POST['_sol_to_kb']) {
             $toadd = "&_sol_to_kb=1";
         }
         Html::redirect($CFG_GLPI["root_doc"] . "/front/ticket.form.php?id=" . $_POST["id"] . $toadd);
     }
     Session::addMessageAfterRedirect(__('You have been redirected because you no longer have access to this ticket'), true, ERROR);
     Html::redirect($CFG_GLPI["root_doc"] . "/front/ticket.php");
 } else {
     if (isset($_POST['delete'])) {
         $track->check($_POST['id'], DELETE);
         if ($track->delete($_POST)) {
             Event::log($_POST["id"], "ticket", 4, "tracking", sprintf(__('%s deletes an item'), $_SESSION["glpiname"]));
         }
         $track->redirectToList();
     } else {
         if (isset($_POST['purge'])) {
             $track->check($_POST['id'], PURGE);
             if ($track->delete($_POST, 1)) {
                 Event::log($_POST["id"], "ticket", 4, "tracking", sprintf(__('%s purges an item'), $_SESSION["glpiname"]));
             }
             $track->redirectToList();
         } else {
             if (isset($_POST["restore"])) {
                 $track->check($_POST['id'], DELETE);
                 if ($track->restore($_POST)) {
                     Event::log($_POST["id"], "ticket", 4, "tracking", sprintf(__('%s restores an item'), $_SESSION["glpiname"]));

 /**
  *	Delete ticket
  *	@param     	int		$idTicket    Id of ticket to delete
  *	@return		int					<0 if KO, >0 if OK
  */
 public static function DeleteTicket($idTicket = 0)
 {
     global $db;
     $object = new Ticket($db);
     $db->begin;
     $res = $object->delete($idTicket);
     if ($res == 1) {
         $reslines = DeleteTicketLines($id);
         if ($reslines == 1) {
             $db->commit();
         } else {
             $db->rollback();
             $res = -1;
         }
     } else {
         $db->rollback;
     }
     return $res;
 }

     $track->update($_POST);
     Event::log($_POST["id"], "ticket", 4, "tracking", $_SESSION["glpiname"] . " " . $LANG['log'][21]);
     // Copy solution to KB redirect to KB
     if (isset($_POST['_sol_to_kb']) && $_POST['_sol_to_kb']) {
         glpi_header($CFG_GLPI["root_doc"] . "/front/knowbaseitem.form.php?id=new&tickets_id=" . $_POST["id"]);
     } else {
         if ($track->can($_POST["id"], 'r')) {
             glpi_header($CFG_GLPI["root_doc"] . "/front/ticket.form.php?id=" . $_POST["id"]);
         }
         addMessageAfterRedirect($LANG['job'][26], true, ERROR);
         glpi_header($CFG_GLPI["root_doc"] . "/front/ticket.php");
     }
 } else {
     if (isset($_POST['delete'])) {
         $track->check($_POST['id'], 'd');
         $track->delete($_POST);
         Event::log($_POST["id"], "ticket", 4, "tracking", $_SESSION["glpiname"] . " " . $LANG['log'][22]);
         $track->redirectToList();
         /*
         } else if (isset($_POST['add']) || isset($_POST['add_close']) || isset($_POST['add_reopen'])) {
            checkSeveralRightsOr(array('add_followups'     => '1',
                                       'global_add_followups' => '1',
                                       'show_assign_ticket' => '1'));
            $newID = $fup->add($_POST);
            Event::log($_POST["tickets_id"], "ticket", 4, "tracking",
                       $_SESSION["glpiname"]." ".$LANG['log'][20]." $newID.");
            glpi_header($CFG_GLPI["root_doc"]."/front/ticket.form.php?id=".
                        $_POST["tickets_id"]."&glpi_tab=1&itemtype=Ticket");
         */
     } else {
         if (isset($_POST['sla_delete'])) {

 /**
  * Clean data in the tables which have linked the deleted item
  * Clear 1/N Relation
  *
  * @return nothing
  **/
 function cleanRelationData()
 {
     global $DB, $CFG_GLPI;
     $RELATION = getDbRelations();
     if (isset($RELATION[$this->getTable()])) {
         $newval = isset($this->input['_replace_by']) ? $this->input['_replace_by'] : 0;
         foreach ($RELATION[$this->getTable()] as $tablename => $field) {
             if ($tablename[0] != '_') {
                 if (!is_array($field)) {
                     $query = "UPDATE `{$tablename}`\n                            SET `{$field}` = '{$newval}'\n                            WHERE `{$field}` = '" . $this->fields['id'] . "'";
                     $DB->query($query);
                 } else {
                     foreach ($field as $f) {
                         $query = "UPDATE `{$tablename}`\n                               SET `{$f}` = '{$newval}'\n                               WHERE `{$f}` = '" . $this->fields['id'] . "'";
                         $DB->query($query);
                     }
                 }
             }
         }
     }
     // Clean ticket open against the item
     if (in_array($this->getType(), $CFG_GLPI["ticket_types"])) {
         $job = new Ticket();
         $query = "SELECT *\n                   FROM `glpi_tickets`\n                   WHERE `items_id` = '" . $this->fields['id'] . "'\n                         AND `itemtype`='" . $this->getType() . "'";
         $result = $DB->query($query);
         if ($DB->numrows($result)) {
             while ($data = $DB->fetch_array($result)) {
                 if ($CFG_GLPI["keep_tickets_on_delete"] == 1) {
                     $job->update(array('id' => $data["id"], 'items_id' => 0, 'itemtype' => ''));
                 } else {
                     $job->delete(array("id" => $data["id"]));
                 }
             }
         }
     }
 }

 /**
  * @group api
  *
  * This function test https://github.com/glpi-project/glpi/issues/1103
  * A post-only user could retrieve tickets of others users when requesting itemtype
  * without first letter in uppercase
  **/
 public function testgetItemsForPostonly()
 {
     // init session for postonly
     $res = $this->doHttpRequest('GET', 'initSession/', ['auth' => ['post-only', 'postonly']]);
     $body = $res->getBody();
     $data = json_decode($body, true);
     // create a ticket for another user (glpi - super-admin)
     $ticket = new Ticket();
     $tickets_id = $ticket->add(array('name' => 'test post-only', 'content' => 'test post-only', '_users_id_requester' => 2));
     // try to access this ticket with post-only
     try {
         $res = $this->doHttpRequest('GET', "ticket/{$tickets_id}", ['headers' => ['Session-Token' => $data['session_token']]]);
         $this->assertGreaterThanOrEqual(400, $res->getStatusCode());
     } catch (ClientException $e) {
         $response = $e->getResponse();
         $this->assertEquals(401, $this->last_error->getStatusCode());
     }
     // try to access ticket list (we should get empty return)
     $res = $this->doHttpRequest('GET', 'ticket/', ['headers' => ['Session-Token' => $data['session_token']]]);
     $this->assertNotEquals(null, $res, $this->last_error);
     $this->assertEquals(200, $res->getStatusCode());
     $body = $res->getBody();
     $data = json_decode($body, true);
     $this->assertEquals(0, count($data));
     // delete ticket
     $ticket->delete(array('id' => $tickets_id), true);
 }

 /**
  * Clean data in the tables which have linked the deleted item
  * Clear 1/N Relation
  *
  * @return nothing
  **/
 function cleanRelationData()
 {
     global $DB, $CFG_GLPI;
     $RELATION = getDbRelations();
     if (isset($RELATION[$this->getTable()])) {
         $newval = isset($this->input['_replace_by']) ? $this->input['_replace_by'] : 0;
         foreach ($RELATION[$this->getTable()] as $tablename => $field) {
             if ($tablename[0] != '_') {
                 $itemtype = getItemTypeForTable($tablename);
                 // Code factorization : we transform the singleton to an array
                 if (!is_array($field)) {
                     $field = array($field);
                 }
                 foreach ($field as $f) {
                     foreach ($DB->request($tablename, array($f => $this->getID())) as $data) {
                         // Be carefull : we must use getIndexName because self::update rely on that !
                         if ($object = getItemForItemtype($itemtype)) {
                             $idName = $object->getIndexName();
                             // And we must ensure that the index name is not the same as the field
                             // we try to modify. Otherwise we will loose this element because all
                             // will be set to $newval ...
                             if ($idName != $f) {
                                 $object->update(array($idName => $data[$idName], $f => $newval, '_disablenotif' => true));
                                 // Disable notifs
                             }
                         }
                     }
                 }
             }
         }
     }
     // Clean ticket open against the item
     if (in_array($this->getType(), $CFG_GLPI["ticket_types"])) {
         $job = new Ticket();
         $itemsticket = new Item_Ticket();
         $query = "SELECT *\n                   FROM `glpi_items_tickets`\n                   WHERE `items_id` = '" . $this->fields['id'] . "'\n                         AND `itemtype`='" . $this->getType() . "'";
         $result = $DB->query($query);
         if ($DB->numrows($result)) {
             while ($data = $DB->fetch_assoc($result)) {
                 $cnt = countElementsInTable('glpi_items_tickets', "`tickets_id`='" . $data['tickets_id'] . "'");
                 $job->getFromDB($data['tickets_id']);
                 if ($cnt == 1) {
                     if ($CFG_GLPI["keep_tickets_on_delete"] == 1) {
                         $itemsticket->delete(array("id" => $data["id"]));
                     } else {
                         $job->delete(array("id" => $data["tickets_id"]));
                     }
                 } else {
                     $itemsticket->delete(array("id" => $data["id"]));
                 }
             }
         }
     }
 }

 public function destroy_ticket()
 {
     if (!isset($_POST['ticket_id'])) {
         error(__("Error"), __("No ticket ID specified.", "progress"));
     }
     $ticket = new Ticket($_POST['ticket_id']);
     if ($ticket->no_results) {
         error(__("Error"), __("Invalid ticket ID specified.", "progress"));
     }
     if (!$ticket->deletable()) {
         show_403(__("Access Denied"), __("You do not have sufficient privileges to delete this ticket.", "progress"));
     }
     Ticket::delete($ticket->id);
     Flash::notice(__("Ticket deleted.", "progress"), $ticket->milestone->url());
 }

 /**
  * method Delete()
  * Delete a record
  */
 function Delete($param)
 {
     try {
         $key = $param['key'];
         // get the parameter $key
         TTransaction::open('atividade');
         // open a transaction with database
         $object = new Ticket($key, FALSE);
         // instantiates the Active Record
         $object->delete();
         // deletes the object from the database
         TTransaction::close();
         // close the transaction
         $this->onReload($param);
         // reload the listing
         new TMessage('info', TAdiantiCoreTranslator::translate('Record deleted'));
         // success message
     } catch (Exception $e) {
         new TMessage('error', '<b>Error</b> ' . $e->getMessage());
         // shows the exception error message
         TTransaction::rollback();
         // undo all pending operations
     }
 }

             $i=0;
             $note='Ticket flagged as overdue by '.$thisuser->getName();
             foreach($_POST['tids'] as $k=>$v) {
                 $t = new Ticket($v);
                 if($t && !$t->isoverdue())
                     if($t->markOverdue()) { 
                         $i++;
                         $t->logActivity('Ticket Marked Overdue',$note,false,'System');
                     }
             }
             $msg="$i of $count selected tickets marked overdue";
         }elseif(isset($_POST['delete'])){
             $i=0;
             foreach($_POST['tids'] as $k=>$v) {
                 $t = new Ticket($v);
                 if($t && @$t->delete()) $i++;
             }
             $msg="$i of $count selected tickets deleted";
         }
     }
     break;
 case 'open':
     $ticket=null;
     //TODO: check if the user is allowed to create a ticet.
     if(($ticket=Ticket::create_by_staff($_POST,$errors))) {
         $ticket->reload();
         $msg='Ticket created successfully';
         if($thisuser->canAccessDept($ticket->getDeptId()) || $ticket->getStaffId()==$thisuser->getId()) {
             //View the sucker
             $page='viewticket.inc.php';
         }else {

 /**
  *	Create a close cash in database
  *	@param     	data      		array of data ($user id, amount real, teoric and dif)
  *	@return		int				<0 if KO, >0 if OK
  */
 function Create($data)
 {
     global $db, $conf, $mysoc;
     $error = 0;
     // Clean parameters
     dol_syslog("CloseCash::Create user=" . $user->id);
     // Check parameters
     $date_close = $this->get_datafromlastclosing();
     $now = dol_now();
     $this->type_control = $data['type_control'];
     $this->db->begin();
     // Insert into database
     $sql = "INSERT INTO " . MAIN_DB_PREFIX . "pos_control_cash (";
     $sql .= " entity";
     $sql .= ", ref";
     $sql .= ", fk_cash";
     $sql .= ", fk_user";
     $sql .= ", amount_real";
     $sql .= ", amount_teor";
     $sql .= ", amount_diff";
     $sql .= ", type_control";
     $sql .= ", date_c";
     $sql .= ")";
     $sql .= " VALUES (";
     $sql .= $conf->entity;
     $sql .= ", '" . $this->getNextNumRef($mysoc) . "'";
     $sql .= ", '" . $this->terminal . "'";
     $sql .= ", " . $data['userid'];
     $sql .= ", " . $data['amount_reel'];
     $sql .= ", " . $data['amount_teoric'];
     $sql .= ", " . $data['amount_diff'];
     $sql .= ", " . $data['type_control'];
     $sql .= ", " . $db->idate($now);
     $sql .= ")";
     dol_syslog("CloseCash::Create sql=" . $sql);
     $resql = $this->db->query($sql);
     if ($resql) {
         $closeid = $this->db->last_insert_id(MAIN_DB_PREFIX . "pos_control_cash");
         $this->db->commit();
         if ($data['type_control'] == 1) {
             dol_include_once("/pos/class/ticket.class.php");
             $this->setTicketClosedbyCash($closeid, $date_close);
             $this->setFactureClosedbyCash($closeid);
             $ticket = new Ticket($this->db);
             $res = $ticket->delete();
             if (!$res) {
                 $error++;
             }
         }
     } else {
         $error++;
         $this->error = $this->db->error();
         dol_syslog("CloseCash::create error " . $this->error . " sql=" . $sql, LOG_ERR);
         $this->db->rollback();
     }
     if ($error > 0) {
         return $error;
     } else {
         return $closeid;
     }
 }