PHP WHMCS GetTicketCounts用法及代码示例

获取票数。

请求参数

参数	类型	说明	必需的
action	string	“GetTicketCounts”	Required
ignoreDepartmentAssignments	bool	传递为 true 以不遵守 API 用户所属的部门。	Optional
includeCountsByStatus	bool	传递为 true 以不遵守 API 用户所属的部门。	Optional

响应参数

参数	类型	说明
result	string	操作结果：成功或错误

示例请求 (CURL)

$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://www.example.com/includes/api.php');
curl_setopt($ch, CURLOPT_POST, 1);
curl_setopt($ch, CURLOPT_POSTFIELDS,
    http_build_query(
        array(
            'action' => 'GetTicketCounts',
            // See https://developers.whmcs.com/api/authentication
            'username' => 'IDENTIFIER_OR_ADMIN_USERNAME',
            'password' => 'SECRET_OR_HASHED_PASSWORD',
            'ignoreDepartmentAssignments' => false,
            'includeCountsByStatus' => true,
            'responsetype' => 'json',
        )
    )
);
curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1);
$response = curl_exec($ch);
curl_close($ch);

示例请求(本地 API)

$command = 'GetTicketCounts';
$postData = array(
    'ignoreDepartmentAssignments' => false,
    'includeCountsByStatus' => true,
);
$adminUsername = 'ADMIN_USERNAME'; // Optional for WHMCS 7.2 and later

$results = localAPI($command, $postData, $adminUsername);
print_r($results);

示例响应 JSON

{
    "result": "success",
    "filteredDepartments": [
        1,
        2,
        3
    ],
    "allActive": 123,
    "awaitingReply": 100,
    "flaggedTickets": 15,
    "status": {
        "open": {
            "title": "Open",
            "count": 60
        },
        "answered": {
            "title": "Answered",
            "count": 23
        },
        "customerreply": {
            "title": "Customer-Reply",
            "count": 40
        },
        "closed": {
            "title": "Closed",
            "count": 4220
        },
        "onhold": {
            "title": "On Hold",
            "count": 10
        },
        "inprogress": {
            "title": "In Progress",
            "count": 0
        }
    }
}