PHP WHMCS GetTicketCounts用法及代碼示例

獲取票數。

請求參數

參數	類型	說明	必需的
action	string	“GetTicketCounts”	Required
ignoreDepartmentAssignments	bool	傳遞為 true 以不遵守 API 用戶所屬的部門。	Optional
includeCountsByStatus	bool	傳遞為 true 以不遵守 API 用戶所屬的部門。	Optional

響應參數

參數	類型	說明
result	string	操作結果：成功或錯誤

示例請求 (CURL)

$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://www.example.com/includes/api.php');
curl_setopt($ch, CURLOPT_POST, 1);
curl_setopt($ch, CURLOPT_POSTFIELDS,
    http_build_query(
        array(
            'action' => 'GetTicketCounts',
            // See https://developers.whmcs.com/api/authentication
            'username' => 'IDENTIFIER_OR_ADMIN_USERNAME',
            'password' => 'SECRET_OR_HASHED_PASSWORD',
            'ignoreDepartmentAssignments' => false,
            'includeCountsByStatus' => true,
            'responsetype' => 'json',
        )
    )
);
curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1);
$response = curl_exec($ch);
curl_close($ch);

示例請求(本地 API)

$command = 'GetTicketCounts';
$postData = array(
    'ignoreDepartmentAssignments' => false,
    'includeCountsByStatus' => true,
);
$adminUsername = 'ADMIN_USERNAME'; // Optional for WHMCS 7.2 and later

$results = localAPI($command, $postData, $adminUsername);
print_r($results);

示例響應 JSON

{
    "result": "success",
    "filteredDepartments": [
        1,
        2,
        3
    ],
    "allActive": 123,
    "awaitingReply": 100,
    "flaggedTickets": 15,
    "status": {
        "open": {
            "title": "Open",
            "count": 60
        },
        "answered": {
            "title": "Answered",
            "count": 23
        },
        "customerreply": {
            "title": "Customer-Reply",
            "count": 40
        },
        "closed": {
            "title": "Closed",
            "count": 4220
        },
        "onhold": {
            "title": "On Hold",
            "count": 10
        },
        "inprogress": {
            "title": "In Progress",
            "count": 0
        }
    }
}