获取预定义的工单回复
请求参数
参数 | 类型 | 说明 | 必需的 |
---|---|---|---|
action | string | “GetTicketPredefinedReplies” | Required |
catid | int | 获取特定类别 ID 的预定义回复 | Optional |
响应参数
参数 | 类型 | 说明 |
---|---|---|
result | string | 操作结果:成功或错误 |
totalresults | int | 返回的结果总数 |
predefinedreplies | array | 一组预定义的回复 |
示例请求 (CURL)
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL, 'https://www.example.com/includes/api.php');
curl_setopt($ch, CURLOPT_POST, 1);
curl_setopt($ch, CURLOPT_POSTFIELDS,
http_build_query(
array(
'action' => 'GetTicketPredefinedReplies',
// See https://developers.whmcs.com/api/authentication
'username' => 'IDENTIFIER_OR_ADMIN_USERNAME',
'password' => 'SECRET_OR_HASHED_PASSWORD',
'responsetype' => 'json',
)
)
);
curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1);
$response = curl_exec($ch);
curl_close($ch);
示例请求(本地 API)
$command = 'GetTicketPredefinedReplies';
$postData = array(
);
$adminUsername = 'ADMIN_USERNAME'; // Optional for WHMCS 7.2 and later
$results = localAPI($command, $postData, $adminUsername);
print_r($results);
示例响应 JSON
{
"result": "success",
"totalresults": "4",
"predefinedreplies": {
"predefinedreply": [
{
"name": "Sample Quick Reference Reply",
"reply": "Hello [NAME],\r\n\r\nUt faucibus malesuada diam, in commodo turpis eleifend vel. Proin nec dui ipsum. Aenean viverra.\r\n\r\n"
},
{
"name": "Sample Sales Reply",
"reply": "Hello [NAME],\r\n\r\nCras eget tellus lacinia, rhoncus lectus iaculis, venenatis risus. Nunc quam lectus, pulvinar a lectus.\r\n\r\n"
},
{
"name": "Sample Sub-Support 1 Reply",
"reply": "Hello [NAME],\r\n\r\nMaecenas et vulputate magna. Mauris ac mi odio. Nam vel lacinia dolor. Suspendisse eu orci.\r\n\r\n"
},
{
"name": "Sample Support Reply",
"reply": "Hello [NAME],\r\n\r\nUt fringilla congue velit, vitae bibendum lorem. Nullam convallis arcu nec felis interdum eleifend. Fusce.\r\n\r\n"
}
]
}
}
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注:本文由纯净天空筛选整理自whmcs.com大神的英文原创作品 GetTicketPredefinedReplies。非经特殊声明,原始代码版权归原作者所有,本译文未经允许或授权,请勿转载或复制。