PHP SLA::setTicketCalendar方法代码示例

本文整理汇总了PHP中SLA::setTicketCalendar方法的典型用法代码示例。如果您正苦于以下问题：PHP SLA::setTicketCalendar方法的具体用法？PHP SLA::setTicketCalendar怎么用？PHP SLA::setTicketCalendar使用的例子？那么恭喜您, 这里精选的方法代码示例或许可以为您提供帮助。您也可以进一步了解该方法所在类SLA的用法示例。

在下文中一共展示了SLA::setTicketCalendar方法的3个代码示例，这些例子默认根据受欢迎程度排序。您可以为喜欢或者感觉有用的代码点赞，您的评价将有助于系统推荐出更棒的PHP代码示例。

示例1: sprintf

 function post_addItem()
 {
     global $CFG_GLPI;
     // Log this event
     $username = 'anonymous';
     if (isset($_SESSION["glpiname"])) {
         $username = $_SESSION["glpiname"];
     }
     Event::log($this->fields['id'], "ticket", 4, "tracking", sprintf(__('%1$s adds the item %2$s'), $username, $this->fields['id']));
     if (isset($this->input["_followup"]) && is_array($this->input["_followup"]) && strlen($this->input["_followup"]['content']) > 0) {
         $fup = new TicketFollowup();
         $type = "new";
         if (isset($this->fields["status"]) && $this->fields["status"] == self::SOLVED) {
             $type = "solved";
         }
         $toadd = array("type" => $type, "tickets_id" => $this->fields['id']);
         if (isset($this->input["_followup"]['content']) && strlen($this->input["_followup"]['content']) > 0) {
             $toadd["content"] = $this->input["_followup"]['content'];
         }
         if (isset($this->input["_followup"]['is_private'])) {
             $toadd["is_private"] = $this->input["_followup"]['is_private'];
         }
         $toadd['_no_notif'] = true;
         $fup->add($toadd);
     }
     if (isset($this->input["plan"]) && count($this->input["plan"]) || isset($this->input["actiontime"]) && $this->input["actiontime"] > 0) {
         $task = new TicketTask();
         $type = "new";
         if (isset($this->fields["status"]) && $this->fields["status"] == self::SOLVED) {
             $type = "solved";
         }
         $toadd = array("type" => $type, "tickets_id" => $this->fields['id'], "actiontime" => $this->input["actiontime"]);
         if (isset($this->input["plan"]) && count($this->input["plan"])) {
             $toadd["plan"] = $this->input["plan"];
         }
         if (isset($_SESSION['glpitask_private'])) {
             $toadd['is_private'] = $_SESSION['glpitask_private'];
         }
         $toadd['_no_notif'] = true;
         $task->add($toadd);
     }
     $ticket_ticket = new Ticket_Ticket();
     // From interface
     if (isset($this->input['_link'])) {
         $this->input['_link']['tickets_id_1'] = $this->fields['id'];
         // message if ticket's ID doesn't exist
         if (!empty($this->input['_link']['tickets_id_2'])) {
             if ($ticket_ticket->can(-1, 'w', $this->input['_link'])) {
                 $ticket_ticket->add($this->input['_link']);
             } else {
                 Session::addMessageAfterRedirect(__('Unknown ticket'), false, ERROR);
             }
         }
     }
     // From mailcollector : do not check rights
     if (isset($this->input["_linkedto"])) {
         $input2['tickets_id_1'] = $this->fields['id'];
         $input2['tickets_id_2'] = $this->input["_linkedto"];
         $input2['link'] = Ticket_Ticket::LINK_TO;
         $ticket_ticket->add($input2);
     }
     // Manage SLA Level : add actions
     if (isset($this->input["slas_id"]) && $this->input["slas_id"] > 0 && isset($this->input["slalevels_id"]) && $this->input["slalevels_id"] > 0) {
         $calendars_id = Entity::getUsedConfig('calendars_id', $this->fields['entities_id']);
         $sla = new SLA();
         if ($sla->getFromDB($this->input["slas_id"])) {
             $sla->setTicketCalendar($calendars_id);
             // Add first level in working table
             if ($this->input["slalevels_id"] > 0) {
                 $sla->addLevelToDo($this);
             }
             // Replay action in case of open date is set before now
         }
         SlaLevel_Ticket::replayForTicket($this->getID());
     }
     parent::post_addItem();
     //Action for send_validation rule
     if (isset($this->input["_add_validation"])) {
         $validations_to_send = array();
         if (!is_array($this->input["_add_validation"])) {
             $this->input["_add_validation"] = array($this->input["_add_validation"]);
         }
         foreach ($this->input["_add_validation"] as $validation) {
             switch ($validation) {
                 case 'requester_supervisor':
                     if (isset($this->input['_groups_id_requester']) && $this->input['_groups_id_requester']) {
                         $users = Group_User::getGroupUsers($this->input['_groups_id_requester'], "is_manager='1'");
                         foreach ($users as $data) {
                             $validations_to_send[] = $data['id'];
                         }
                     }
                     break;
                 case 'assign_supervisor':
                     if (isset($this->input['_groups_id_assign']) && $this->input['_groups_id_assign']) {
                         $users = Group_User::getGroupUsers($this->input['_groups_id_assign'], "is_manager='1'");
                         foreach ($users as $data) {
                             $validations_to_send[] = $data['id'];
                         }
                     }
                     break;
//.........这里部分代码省略.........

开发者ID:gaforeror，项目名称:glpi，代码行数:101，代码来源:ticket.class.php

示例2: unset


//.........这里部分代码省略.........
                 unset($this->updates[$key]);
                 unset($this->oldvalues['closedate']);
             }
         }
     }
     if (($key = array_search('status', $this->updates)) !== false && $this->oldvalues['status'] == $this->fields['status']) {
         unset($this->updates[$key]);
         unset($this->oldvalues['status']);
     }
     // Status solved : check dates
     if (in_array($this->fields["status"], $this->getSolvedStatusArray()) && (in_array("date", $this->updates) || in_array("solvedate", $this->updates))) {
         // Invalid dates : no change
         // solvedate must be > create date
         if ($this->fields["solvedate"] < $this->fields["date"]) {
             Session::addMessageAfterRedirect(__('Invalid dates. Update cancelled.'), false, ERROR);
             if (($key = array_search('date', $this->updates)) !== false) {
                 unset($this->updates[$key]);
                 unset($this->oldvalues['date']);
             }
             if (($key = array_search('solvedate', $this->updates)) !== false) {
                 unset($this->updates[$key]);
                 unset($this->oldvalues['solvedate']);
             }
         }
     }
     // Manage come back to waiting state
     if (!is_null($this->fields['begin_waiting_date']) && ($key = array_search('status', $this->updates)) !== false && ($this->oldvalues['status'] == self::WAITING || in_array($this->oldvalues["status"], $this->getSolvedStatusArray()) && !in_array($this->fields["status"], $this->getClosedStatusArray()))) {
         // Compute ticket waiting time use calendar if exists
         $calendars_id = Entity::getUsedConfig('calendars_id', $this->fields['entities_id']);
         $calendar = new Calendar();
         $delay_time = 0;
         // Compute ticket waiting time use calendar if exists
         // Using calendar
         if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
             $delay_time = $calendar->getActiveTimeBetween($this->fields['begin_waiting_date'], $_SESSION["glpi_currenttime"]);
         } else {
             // Not calendar defined
             $delay_time = strtotime($_SESSION["glpi_currenttime"]) - strtotime($this->fields['begin_waiting_date']);
         }
         // SLA case : compute sla duration
         if (isset($this->fields['slas_id']) && $this->fields['slas_id'] > 0) {
             $sla = new SLA();
             if ($sla->getFromDB($this->fields['slas_id'])) {
                 $sla->setTicketCalendar($calendars_id);
                 $delay_time_sla = $sla->getActiveTimeBetween($this->fields['begin_waiting_date'], $_SESSION["glpi_currenttime"]);
                 $this->updates[] = "sla_waiting_duration";
                 $this->fields["sla_waiting_duration"] += $delay_time_sla;
             }
             // Compute new due date
             $this->updates[] = "due_date";
             $this->fields['due_date'] = $sla->computeDueDate($this->fields['date'], $this->fields["sla_waiting_duration"]);
             // Add current level to do
             $sla->addLevelToDo($this);
         } else {
             // Using calendar
             if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
                 if ($this->fields['due_date'] > 0) {
                     // compute new due date using calendar
                     $this->updates[] = "due_date";
                     $this->fields['due_date'] = $calendar->computeEndDate($this->fields['due_date'], $delay_time);
                 }
             } else {
                 // Not calendar defined
                 if ($this->fields['due_date'] > 0) {
                     // compute new due date : no calendar so add computed delay_time
                     $this->updates[] = "due_date";
                     $this->fields['due_date'] = date('Y-m-d H:i:s', $delay_time + strtotime($this->fields['due_date']));
                 }
             }
         }
         $this->updates[] = "waiting_duration";
         $this->fields["waiting_duration"] += $delay_time;
         // Reset begin_waiting_date
         $this->updates[] = "begin_waiting_date";
         $this->fields["begin_waiting_date"] = 'NULL';
     }
     // Set begin waiting date if needed
     if (($key = array_search('status', $this->updates)) !== false && ($this->fields['status'] == self::WAITING || in_array($this->fields["status"], $this->getSolvedStatusArray()))) {
         $this->updates[] = "begin_waiting_date";
         $this->fields["begin_waiting_date"] = $_SESSION["glpi_currenttime"];
         // Specific for tickets
         if (isset($this->fields['slas_id']) && $this->fields['slas_id'] > 0) {
             SLA::deleteLevelsToDo($this);
         }
     }
     // solve_delay_stat : use delay between opendate and solvedate
     if (in_array("solvedate", $this->updates)) {
         $this->updates[] = "solve_delay_stat";
         $this->fields['solve_delay_stat'] = $this->computeSolveDelayStat();
     }
     // close_delay_stat : use delay between opendate and closedate
     if (in_array("closedate", $this->updates)) {
         $this->updates[] = "close_delay_stat";
         $this->fields['close_delay_stat'] = $this->computeCloseDelayStat();
     }
     // Do not take into account date_mod if no update is done
     if (count($this->updates) == 1 && ($key = array_search('date_mod', $this->updates)) !== false) {
         unset($this->updates[$key]);
     }
 }

开发者ID:paisdelconocimiento，项目名称:glpi-smartcities，代码行数:101，代码来源:commonitilobject.class.php

示例3: sprintf

 function post_addItem()
 {
     global $CFG_GLPI;
     if (isset($this->input['content'])) {
         if (isset($this->input['_stock_image'])) {
             $this->addImagePaste();
         }
     }
     // Log this event
     $username = 'anonymous';
     if (isset($_SESSION["glpiname"])) {
         $username = $_SESSION["glpiname"];
     }
     Event::log($this->fields['id'], "ticket", 4, "tracking", sprintf(__('%1$s adds the item %2$s'), $username, $this->fields['id']));
     if (isset($this->input["_followup"]) && is_array($this->input["_followup"]) && strlen($this->input["_followup"]['content']) > 0) {
         $fup = new TicketFollowup();
         $type = "new";
         if (isset($this->fields["status"]) && $this->fields["status"] == self::SOLVED) {
             $type = "solved";
         }
         $toadd = array("type" => $type, "tickets_id" => $this->fields['id']);
         if (isset($this->input["_followup"]['content']) && strlen($this->input["_followup"]['content']) > 0) {
             $toadd["content"] = $this->input["_followup"]['content'];
         }
         if (isset($this->input["_followup"]['is_private'])) {
             $toadd["is_private"] = $this->input["_followup"]['is_private'];
         }
         //          $toadd['_no_notif'] = true;
         $fup->add($toadd);
     }
     if (isset($this->input["plan"]) && count($this->input["plan"]) || isset($this->input["actiontime"]) && $this->input["actiontime"] > 0) {
         $task = new TicketTask();
         $type = "new";
         if (isset($this->fields["status"]) && $this->fields["status"] == self::SOLVED) {
             $type = "solved";
         }
         $toadd = array("type" => $type, "tickets_id" => $this->fields['id'], "actiontime" => $this->input["actiontime"]);
         if (isset($this->input["plan"]) && count($this->input["plan"])) {
             $toadd["plan"] = $this->input["plan"];
         }
         if (isset($_SESSION['glpitask_private'])) {
             $toadd['is_private'] = $_SESSION['glpitask_private'];
         }
         //          $toadd['_no_notif'] = true;
         $task->add($toadd);
     }
     $ticket_ticket = new Ticket_Ticket();
     // From interface
     if (isset($this->input['_link'])) {
         $this->input['_link']['tickets_id_1'] = $this->fields['id'];
         // message if ticket's ID doesn't exist
         if (!empty($this->input['_link']['tickets_id_2'])) {
             if ($ticket_ticket->can(-1, CREATE, $this->input['_link'])) {
                 $ticket_ticket->add($this->input['_link']);
             } else {
                 Session::addMessageAfterRedirect(__('Unknown ticket'), false, ERROR);
             }
         }
     }
     // From mailcollector : do not check rights
     if (isset($this->input["_linkedto"])) {
         $input2['tickets_id_1'] = $this->fields['id'];
         $input2['tickets_id_2'] = $this->input["_linkedto"];
         $input2['link'] = Ticket_Ticket::LINK_TO;
         $ticket_ticket->add($input2);
     }
     // Manage SLA Level : add actions
     if (isset($this->input["slas_id"]) && $this->input["slas_id"] > 0 && isset($this->input["slalevels_id"]) && $this->input["slalevels_id"] > 0) {
         $calendars_id = Entity::getUsedConfig('calendars_id', $this->fields['entities_id']);
         $sla = new SLA();
         if ($sla->getFromDB($this->input["slas_id"])) {
             $sla->setTicketCalendar($calendars_id);
             // Add first level in working table
             if ($this->input["slalevels_id"] > 0) {
                 $sla->addLevelToDo($this);
             }
             // Replay action in case of open date is set before now
         }
         SlaLevel_Ticket::replayForTicket($this->getID());
     }
     // Add project task link if needed
     if (isset($this->input['_projecttasks_id'])) {
         $projecttask = new ProjectTask();
         if ($projecttask->getFromDB($this->input['_projecttasks_id'])) {
             $pt = new ProjectTask_Ticket();
             $pt->add(array('projecttasks_id' => $this->input['_projecttasks_id'], 'tickets_id' => $this->fields['id']));
         }
     }
     if (!empty($this->input['itemtype']) && !empty($this->input['items_id'])) {
         $item_ticket = new Item_Ticket();
         $item_ticket->add(array('items_id' => $this->input['items_id'], 'itemtype' => $this->input['itemtype'], 'tickets_id' => $this->fields['id'], '_disablenotif' => true));
     }
     parent::post_addItem();
     $this->manageValidationAdd($this->input);
     // Processing Email
     if ($CFG_GLPI["use_mailing"]) {
         // Clean reload of the ticket
         $this->getFromDB($this->fields['id']);
         $type = "new";
         if (isset($this->fields["status"]) && $this->fields["status"] == self::SOLVED) {
//.........这里部分代码省略.........

开发者ID:jose-martins，项目名称:glpi，代码行数:101，代码来源:ticket.class.php

注：本文中的SLA::setTicketCalendar方法示例由纯净天空整理自Github/MSDocs等开源代码及文档管理平台，相关代码片段筛选自各路编程大神贡献的开源项目，源码版权归原作者所有，传播和使用请参考对应项目的License；未经允许，请勿转载。