本文整理汇总了PHP中SLA::deleteLevelsToDo方法的典型用法代码示例。如果您正苦于以下问题:PHP SLA::deleteLevelsToDo方法的具体用法?PHP SLA::deleteLevelsToDo怎么用?PHP SLA::deleteLevelsToDo使用的例子?那么恭喜您, 这里精选的方法代码示例或许可以为您提供帮助。您也可以进一步了解该方法所在类SLA
的用法示例。
在下文中一共展示了SLA::deleteLevelsToDo方法的2个代码示例,这些例子默认根据受欢迎程度排序。您可以为喜欢或者感觉有用的代码点赞,您的评价将有助于系统推荐出更棒的PHP代码示例。
示例1: pre_updateInDB
//.........这里部分代码省略.........
unset($this->updates[$key]);
unset($this->oldvalues['closedate']);
}
}
}
if (($key = array_search('status', $this->updates)) !== false && $this->oldvalues['status'] == $this->fields['status']) {
unset($this->updates[$key]);
unset($this->oldvalues['status']);
}
// Status solved : check dates
if (in_array($this->fields["status"], $this->getSolvedStatusArray()) && (in_array("date", $this->updates) || in_array("solvedate", $this->updates))) {
// Invalid dates : no change
// solvedate must be > create date
if ($this->fields["solvedate"] < $this->fields["date"]) {
Session::addMessageAfterRedirect(__('Invalid dates. Update cancelled.'), false, ERROR);
if (($key = array_search('date', $this->updates)) !== false) {
unset($this->updates[$key]);
unset($this->oldvalues['date']);
}
if (($key = array_search('solvedate', $this->updates)) !== false) {
unset($this->updates[$key]);
unset($this->oldvalues['solvedate']);
}
}
}
// Manage come back to waiting state
if (!is_null($this->fields['begin_waiting_date']) && ($key = array_search('status', $this->updates)) !== false && ($this->oldvalues['status'] == self::WAITING || in_array($this->oldvalues["status"], $this->getSolvedStatusArray()) && !in_array($this->fields["status"], $this->getClosedStatusArray()))) {
// Compute ticket waiting time use calendar if exists
$calendars_id = Entity::getUsedConfig('calendars_id', $this->fields['entities_id']);
$calendar = new Calendar();
$delay_time = 0;
// Compute ticket waiting time use calendar if exists
// Using calendar
if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
$delay_time = $calendar->getActiveTimeBetween($this->fields['begin_waiting_date'], $_SESSION["glpi_currenttime"]);
} else {
// Not calendar defined
$delay_time = strtotime($_SESSION["glpi_currenttime"]) - strtotime($this->fields['begin_waiting_date']);
}
// SLA case : compute sla duration
if (isset($this->fields['slas_id']) && $this->fields['slas_id'] > 0) {
$sla = new SLA();
if ($sla->getFromDB($this->fields['slas_id'])) {
$sla->setTicketCalendar($calendars_id);
$delay_time_sla = $sla->getActiveTimeBetween($this->fields['begin_waiting_date'], $_SESSION["glpi_currenttime"]);
$this->updates[] = "sla_waiting_duration";
$this->fields["sla_waiting_duration"] += $delay_time_sla;
}
// Compute new due date
$this->updates[] = "due_date";
$this->fields['due_date'] = $sla->computeDueDate($this->fields['date'], $this->fields["sla_waiting_duration"]);
// Add current level to do
$sla->addLevelToDo($this);
} else {
// Using calendar
if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
if ($this->fields['due_date'] > 0) {
// compute new due date using calendar
$this->updates[] = "due_date";
$this->fields['due_date'] = $calendar->computeEndDate($this->fields['due_date'], $delay_time);
}
} else {
// Not calendar defined
if ($this->fields['due_date'] > 0) {
// compute new due date : no calendar so add computed delay_time
$this->updates[] = "due_date";
$this->fields['due_date'] = date('Y-m-d H:i:s', $delay_time + strtotime($this->fields['due_date']));
}
}
}
$this->updates[] = "waiting_duration";
$this->fields["waiting_duration"] += $delay_time;
// Reset begin_waiting_date
$this->updates[] = "begin_waiting_date";
$this->fields["begin_waiting_date"] = 'NULL';
}
// Set begin waiting date if needed
if (($key = array_search('status', $this->updates)) !== false && ($this->fields['status'] == self::WAITING || in_array($this->fields["status"], $this->getSolvedStatusArray()))) {
$this->updates[] = "begin_waiting_date";
$this->fields["begin_waiting_date"] = $_SESSION["glpi_currenttime"];
// Specific for tickets
if (isset($this->fields['slas_id']) && $this->fields['slas_id'] > 0) {
SLA::deleteLevelsToDo($this);
}
}
// solve_delay_stat : use delay between opendate and solvedate
if (in_array("solvedate", $this->updates)) {
$this->updates[] = "solve_delay_stat";
$this->fields['solve_delay_stat'] = $this->computeSolveDelayStat();
}
// close_delay_stat : use delay between opendate and closedate
if (in_array("closedate", $this->updates)) {
$this->updates[] = "close_delay_stat";
$this->fields['close_delay_stat'] = $this->computeCloseDelayStat();
}
// Do not take into account date_mod if no update is done
if (count($this->updates) == 1 && ($key = array_search('date_mod', $this->updates)) !== false) {
unset($this->updates[$key]);
}
}
示例2: unset
//.........这里部分代码省略.........
}
}
// closedate must be > create date
if ($this->fields["closedate"] < $this->fields["date"]) {
addMessageAfterRedirect($LANG['tracking'][3], false, ERROR);
if (($key = array_search('date', $this->updates)) !== false) {
unset($this->updates[$key]);
unset($this->oldvalues['date']);
}
if (($key = array_search('closedate', $this->updates)) !== false) {
unset($this->updates[$key]);
unset($this->oldvalues['closedate']);
}
}
}
/* if (in_array("users_id",$this->updates)) {
$user = new User;
$user->getFromDB($this->input["users_id"]);
if (!empty($user->fields["email"])) {
$this->updates[] = "user_email";
$this->fields["user_email"] = $user->fields["email"];
}
}*/
if (($key = array_search('status', $this->updates)) !== false && $this->oldvalues['status'] == $this->fields['status']) {
unset($this->updates[$key]);
unset($this->oldvalues['status']);
}
$sla = new SLA();
// Set begin waiting date if needed
if (($key = array_search('status', $this->updates)) !== false && ($this->fields['status'] == 'waiting' || $this->fields['status'] == 'solved')) {
$this->updates[] = "begin_waiting_date";
$this->fields["begin_waiting_date"] = $_SESSION["glpi_currenttime"];
if ($this->fields['slas_id'] > 0) {
$sla->deleteLevelsToDo($this);
}
}
// Manage come back to waiting state
if ($key = array_search('status', $this->updates) !== false && ($this->oldvalues['status'] == 'waiting' || $this->oldvalues['status'] == 'solved' && $this->fields['status'] != 'closed')) {
// Compute ticket waiting time use calendar if exists
$calendars_id = EntityData::getUsedConfig('calendars_id', $this->fields['entities_id']);
$calendar = new Calendar();
$delay_time = 0;
// Compute ticket waiting time use calendar if exists
// Using calendar
if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
$delay_time = $calendar->getActiveTimeBetween($this->fields['begin_waiting_date'], $_SESSION["glpi_currenttime"]);
} else {
// Not calendar defined
$delay_time = strtotime($_SESSION["glpi_currenttime"]) - strtotime($this->fields['begin_waiting_date']);
}
// SLA case : compute sla duration
if ($this->fields['slas_id'] > 0) {
if ($sla->getFromDB($this->fields['slas_id'])) {
$delay_time_sla = $sla->getActiveTimeBetween($this->fields['begin_waiting_date'], $_SESSION["glpi_currenttime"]);
$this->updates[] = "sla_waiting_duration";
$this->fields["sla_waiting_duration"] += $delay_time_sla;
}
// Compute new due date
$this->updates[] = "due_date";
$this->fields['due_date'] = $sla->computeDueDate($this->fields['date'], $this->fields["sla_waiting_duration"]);
// Add current level to do
$sla->addLevelToDo($this);
} else {
// Using calendar
if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
if ($this->fields['due_date'] > 0) {