本文整理汇总了Python中models.Ticket.queue方法的典型用法代码示例。如果您正苦于以下问题：Python Ticket.queue方法的具体用法？Python Ticket.queue怎么用？Python Ticket.queue使用的例子？那么恭喜您, 这里精选的方法代码示例或许可以为您提供帮助。您也可以进一步了解该方法所在类models.Ticket的用法示例。
在下文中一共展示了Ticket.queue方法的5个代码示例，这些例子默认根据受欢迎程度排序。您可以为喜欢或者感觉有用的代码点赞，您的评价将有助于系统推荐出更棒的Python代码示例。
示例1: new_contact_ticket
# 需要导入模块: from models import Ticket [as 别名]
# 或者: from models.Ticket import queue [as 别名]
def new_contact_ticket(request):
ticket_created = False
if request.POST:
form = __get_contact_form(request)
if form.is_valid():
ticket = Ticket()
ticket.title = form.cleaned_data['title']
ticket.source = TICKET_SOURCE_CONTACT_FORM
ticket.status = TICKET_STATUS_NEW
ticket.queue = Queue.objects.get(name=QUEUE_SUPPORT_REQUESTS)
tc = TicketComment()
if request.user.is_authenticated():
ticket.sender = request.user
tc.sender = request.user
else:
ticket.sender_email = form.cleaned_data['email']
tc.text = form.cleaned_data['message']
ticket.save()
tc.ticket = ticket
tc.save()
ticket_created = True
# TODO: send email
else:
form = __get_contact_form(request, False)
return render_to_response('tickets/contact.html', locals(), context_instance=RequestContext(request))示例2: test_new_ticket
# 需要导入模块: from models import Ticket [as 别名]
# 或者: from models.Ticket import queue [as 别名]
def test_new_ticket(self):
ticket = Ticket()
ticket.status = 'new'
ticket.sender = User.objects.get(username='test_user')
ticket.queue = Queue.objects.get(name=QUEUE_SUPPORT_REQUESTS)
ticket.save()
self.assertEqual(ticket.assignee, None)示例3: test_new_ticket_linked_sound
# 需要导入模块: from models import Ticket [as 别名]
# 或者: from models.Ticket import queue [as 别名]
def test_new_ticket_linked_sound(self):
test_user = User.objects.get(username='test_user')
ticket = Ticket()
ticket.status = 'new'
ticket.sender = User.objects.get(username='test_user')
ticket.assignee = User.objects.get(username='test_moderator')
ticket.queue = Queue.objects.get(name=QUEUE_SOUND_MODERATION)
ticket.save()
# just to test, this would be a sound object for example
s = Sound(description='test sound', license_id=1, user=test_user)
s.save()
ticket.sound = s
ticket.save()
self.assertEqual(s.id, ticket.sound.id)示例4: test_new_ticket_linked_content
# 需要导入模块: from models import Ticket [as 别名]
# 或者: from models.Ticket import queue [as 别名]
def test_new_ticket_linked_content(self):
ticket = Ticket()
ticket.source = 'new_sound'
ticket.status = 'new'
ticket.sender = User.objects.get(username='test_user')
ticket.assignee = User.objects.get(username='test_moderator')
ticket.queue = Queue.objects.get(name=QUEUE_SOUND_MODERATION)
ticket.save()
lc = LinkedContent()
# just to test, this would be a sound object for example
lc.content_object = User.objects.get(username='test_admin')
lc.save()
ticket.content = lc
ticket.content.save()
self.assertEqual(User.objects.get(username='test_admin').id,
ticket.content.object_id)示例5: ticket_add
# 需要导入模块: from models import Ticket [as 别名]
# 或者: from models.Ticket import queue [as 别名]
def ticket_add(request, queue_id=None, response_format='html'):
"Ticket add"
context = _get_default_context(request)
agent = context['agent']
profile = request.user.profile
queue = None
if queue_id:
queue = get_object_or_404(TicketQueue, pk=queue_id)
if not profile.has_permission(queue, mode='x'):
queue = None
if request.POST:
if 'cancel' not in request.POST:
ticket = Ticket(creator=profile)
if not agent:
if queue:
ticket.queue = queue
if queue.default_ticket_status:
ticket.status = queue.default_ticket_status
else:
try:
conf = ModuleSetting.get_for_module(
'anaf.services', 'default_ticket_status')[0]
ticket.status = TicketStatus.objects.get(
pk=long(conf.value))
except:
if 'statuses' in context:
try:
ticket.status = context['statuses'][0]
except:
pass
ticket.priority = queue.default_ticket_priority
ticket.service = queue.default_service
else:
try:
conf = ModuleSetting.get_for_module(
'anaf.services', 'default_ticket_status')[0]
ticket.status = TicketStatus.objects.get(
pk=long(conf.value))
except:
if 'statuses' in context:
try:
ticket.status = context['statuses'][0]
except:
pass
try:
conf = ModuleSetting.get_for_module(
'anaf.services', 'default_ticket_queue')[0]
ticket.queue = TicketQueue.objects.get(
pk=long(conf.value))
except:
if 'queues' in context:
try:
ticket.queue = context['queues'][0]
except:
pass
try:
ticket.caller = profile.get_contact()
except:
pass
form = TicketForm(
profile, queue, agent, request.POST, instance=ticket)
if form.is_valid():
ticket = form.save()
ticket.set_user_from_request(request)
return HttpResponseRedirect(reverse('services_ticket_view', args=[ticket.id]))
else:
return HttpResponseRedirect(reverse('services'))
else:
form = TicketForm(request.user.profile, queue, agent)
context.update({'form': form, 'queue': queue})
return render_to_response('services/ticket_add', context,
context_instance=RequestContext(request), response_format=response_format)