PHP Operator::GetSystemId方法代码示例

 function GroupBuilder($_internalUsers, $_internalGroups, $_config, $_reqGroup = "", $_reqOperator = "", $allowCom = true)
 {
     $this->ReqGroup = !empty($_GET[GET_EXTERN_GROUP]) ? base64UrlDecode($_GET[GET_EXTERN_GROUP]) : $_reqGroup;
     $this->ReqOperator = !empty($_GET[GET_EXTERN_INTERN_USER_ID]) ? base64UrlDecode($_GET[GET_EXTERN_INTERN_USER_ID]) : $_reqOperator;
     $this->InternalUsers = $_internalUsers;
     $this->InternalGroups = $_internalGroups;
     $this->Config = $_config;
     $this->GroupValues["groups_online"] = array();
     $this->GroupValues["groups_offline"] = array();
     $this->GroupValues["groups_online_amounts"] = array();
     $this->GroupValues["groups_output"] = array();
     $this->GroupValues["groups_hidden"] = array();
     $this->GroupValues["set_by_get_user"] = null;
     $this->GroupValues["set_by_get_group"] = null;
     $this->GroupValues["set_by_cookie"] = null;
     $this->GroupValues["set_by_standard"] = null;
     $this->GroupValues["set_by_online"] = null;
     $this->GroupValues["req_for_user"] = !empty($this->ReqOperator);
     $this->GroupValues["req_for_group"] = !empty($this->ReqGroup);
     $this->Parameters = getTargetParameters($allowCom);
     if ($this->Parameters["include_group"] != null || $this->Parameters["include_user"] != null) {
         foreach ($_internalGroups as $gid => $group) {
             if (!($this->Parameters["include_group"] != null && in_array($gid, $this->Parameters["include_group"]))) {
                 if (!($this->Parameters["include_user"] != null && in_array($gid, $_internalUsers[Operator::GetSystemId($this->Parameters["include_user"])]->GetGroupList(false)))) {
                     $this->GroupValues["groups_hidden"][] = $gid;
                 }
             }
         }
     }
     if ($this->Parameters["exclude"] != null) {
         $this->GroupValues["groups_hidden"] = $this->Parameters["exclude"];
     }
 }

 function DefineTargets()
 {
     global $USER;
     if (!empty($_GET["tth"]) || $USER->IsInChat(true, $USER->Browsers[0]) || Visitor::$OpenChatExternal) {
         define("IGNORE_WM", true);
     }
     if (defined("IGNORE_WM") && !empty($USER->Browsers[0]->DesiredChatPartner) && Server::$Operators[$USER->Browsers[0]->DesiredChatPartner]->IsBot) {
         $USER->Browsers[0]->DesiredChatPartner = "";
     }
     if (!empty($USER->Browsers[1]->ChatRequest) && $USER->Browsers[1]->ChatRequest->Closed && !$USER->Browsers[1]->ChatRequest->Accepted && @Server::$Operators[$USER->Browsers[1]->ChatRequest->SenderSystemId]->UserStatus < USER_STATUS_OFFLINE && Server::$Operators[$USER->Browsers[1]->ChatRequest->SenderSystemId]->IsExternal(Server::$Groups, null, array($USER->Browsers[1]->ChatRequest->SenderGroupId))) {
         $USER->Browsers[0]->DesiredChatPartner = $USER->Browsers[1]->ChatRequest->SenderSystemId;
         $USER->Browsers[0]->DesiredChatGroup = $USER->Browsers[1]->ChatRequest->SenderGroupId;
         $this->OperatorCount = 1;
     } else {
         if (!(!empty($USER->Browsers[0]->Forward) && !empty($USER->Browsers[0]->DesiredChatGroup))) {
             if (!empty($_GET[GET_EXTERN_INTERN_USER_ID])) {
                 $USER->Browsers[0]->DesiredChatPartner = Operator::GetSystemId(Encoding::Base64UrlDecode(getParam(GET_EXTERN_INTERN_USER_ID)));
             }
             if (!empty($USER->Browsers[0]->InitChatWith)) {
                 $USER->Browsers[0]->DesiredChatPartner = $USER->Browsers[0]->InitChatWith;
             }
             if (!empty($USER->Browsers[0]->Forward)) {
                 $USER->Browsers[0]->DesiredChatPartner = "";
             }
             if (!(!empty($USER->Browsers[0]->DesiredChatPartner) && !empty($USER->Browsers[0]->DesiredChatGroup) && !empty($USER->Browsers[0]->OperatorId))) {
                 $USER->Browsers[0]->DesiredChatGroup = $this->GroupBuilder->GetTargetGroup($this->OperatorCount, $USER->Browsers[0]->DesiredChatPartner, $USER->Browsers[0]->DesiredChatGroup);
             } else {
                 $this->OperatorCount = 1;
             }
         } else {
             $this->OperatorCount = 1;
         }
     }
     ChatRouter::$WelcomeManager = false;
     $this->Human = $this->HumanGeneral = false;
     $this->Botmode = empty($USER->Browsers[0]->Forward) && !Visitor::$OpenChatExternal;
     $this->RepollRequired = false;
 }

 $html = str_replace("<!--is_small-->", To::BoolString(!empty($_GET["s"])), $html);
 $html = str_replace("<!--is_logo-->", To::BoolString(!empty(Server::$Configuration->File["gl_cali"]) || !empty(Server::$Configuration->File["gl_cahi"])), $html);
 $html = str_replace("<!--is_mobile-->", To::BoolString($MobileDetect->isMobile() && !$MobileDetect->isTablet()), $html);
 $html = str_replace("<!--ticket_file_uploads-->", To::BoolString(true), $html);
 $html = str_replace("<!--kb_suggest-->", To::BoolString(Server::$Configuration->File["gl_knbs"]), $html);
 $html = str_replace("<!--kb_query_min_length-->", intval(Server::$Configuration->File["gl_kbml"]), $html);
 $html = str_replace("<!--show_waiting_message-->", To::BoolString(strlen(Server::$Configuration->File["gl_wmes"]) > 0), $html);
 $html = str_replace("<!--waiting_message_time-->", Server::$Configuration->File["gl_wmes"], $html);
 $html = str_replace("<!--extern_frequency-->", Server::$Configuration->File["poll_frequency_clients"], $html);
 $html = str_replace("<!--cbcd-->", To::BoolString(Server::$Configuration->File["gl_cbcd"]), $html);
 $html = str_replace("<!--bookmark_name-->", base64_encode(Server::$Configuration->File["gl_site_name"]), $html);
 $html = str_replace("<!--user_id-->", SESSION, $html);
 $html = str_replace("<!--connection_error_span-->", CONNECTION_ERROR_SPAN, $html);
 $html = GeoTracking::Replace($html);
 $html = str_replace("<!--requested_intern_userid-->", base64_encode(!empty($_GET[GET_EXTERN_INTERN_USER_ID]) && isset(Server::$Operators[Operator::GetSystemId(Encoding::Base64UrlDecode($_GET[GET_EXTERN_INTERN_USER_ID]))]) ? Encoding::Base64UrlDecode($_GET[GET_EXTERN_INTERN_USER_ID]) : ""), $html);
 $html = str_replace("<!--requested_intern_fullname-->", base64_encode(!empty($_GET[GET_EXTERN_INTERN_USER_ID]) && isset(Server::$Operators[Operator::GetSystemId(Encoding::Base64UrlDecode($_GET[GET_EXTERN_INTERN_USER_ID]))]) ? Server::$Operators[Operator::GetSystemId(Encoding::Base64UrlDecode($_GET[GET_EXTERN_INTERN_USER_ID]))]->Fullname : ""), $html);
 $html = str_replace("<!--debug-->", To::BoolString(!empty($_GET["debug"])), $html);
 $html = str_replace("<!--geo_resolute-->", To::BoolString(!empty(Server::$Configuration->File["gl_use_ngl"]) && !(Cookie::Get("geo_data") != null && Cookie::Get("geo_data") > time() - 2592000) && !GeoTracking::SpanExists()), $html);
 $html = str_replace("<!--chat_id-->", !empty($_GET["cid"]) ? getParam("cid") : "", $html);
 $html = str_replace("<!--gtv2_api_key-->", strlen(Server::$Configuration->File["gl_otrs"]) > 1 ? Server::$Configuration->File["gl_otrs"] : "", $html);
 $html = str_replace("<!--template_message_intern-->", base64_encode(str_replace("<!--color-->", ExternalChat::ReadBackgroundColor(), str_replace("<!--dir-->", LocalizationManager::$Direction, IOStruct::GetFile(TEMPLATE_HTML_MESSAGE_INTERN)))), $html);
 $html = str_replace("<!--template_message_extern-->", base64_encode(str_replace("<!--dir-->", LocalizationManager::$Direction, IOStruct::GetFile(TEMPLATE_HTML_MESSAGE_EXTERN))), $html);
 $html = str_replace("<!--template_message_add-->", base64_encode(str_replace("<!--dir-->", LocalizationManager::$Direction, IOStruct::GetFile(TEMPLATE_HTML_MESSAGE_ADD))), $html);
 $html = str_replace("<!--template_message_add_alt-->", base64_encode(str_replace("<!--dir-->", LocalizationManager::$Direction, IOStruct::GetFile(TEMPLATE_HTML_MESSAGE_ADD_ALTERNATE))), $html);
 $html = str_replace("<!--primary_color-->", ExternalChat::ReadBackgroundColor(), $html);
 $html = str_replace("<!--secondary_color-->", ExternalChat::ReadTextColor(), $html);
 $html = str_replace("<!--direct_login-->", To::BoolString(isset($_GET[GET_EXTERN_USER_NAME]) && !isset($_GET[GET_EXTERN_RESET]) || isset($_GET["dl"])), $html);
 $html = str_replace("<!--preselect_ticket-->", To::BoolString(isset($_GET["pt"])), $html);
 $html = str_replace("<!--is_ie-->", To::BoolString(!empty($_SERVER['HTTP_USER_AGENT']) && strpos($_SERVER['HTTP_USER_AGENT'], 'MSIE') !== false), $html);
 $html = str_replace("<!--is_ios-->", To::BoolString($MobileDetect->isIOS()), $html);
 $html = str_replace("<!--setup_error-->", base64_encode(buildLoginErrorField()), $html);

* Copyright 2014 LiveZilla GmbH
* All rights reserved.
* LiveZilla is a registered trademark.
* 
* Improper changes to this file may cause critical errors.
***************************************************************************************/
define("IN_LIVEZILLA", true);
if (!defined("LIVEZILLA_PATH")) {
    define("LIVEZILLA_PATH", "./");
}
require LIVEZILLA_PATH . "_definitions/definitions.inc.php";
require LIVEZILLA_PATH . "_lib/functions.global.inc.php";
require LIVEZILLA_PATH . "_lib/objects.global.users.inc.php";
require LIVEZILLA_PATH . "_definitions/definitions.dynamic.inc.php";
require LIVEZILLA_PATH . "_definitions/definitions.protocol.inc.php";
header("Content-Type: image/jpg;");
@set_error_handler("handleError");
if (isset($_GET["intid"]) && initDataProvider()) {
    initData(array("INTERNAL"));
    $id = Operator::GetSystemId(base64UrlDecode($_GET["intid"]));
    if (isset($INTERNAL[$id])) {
        if (!empty($INTERNAL[$id]->WebcamPicture)) {
            exit(base64_decode($INTERNAL[$id]->WebcamPicture));
        } else {
            if (!empty($INTERNAL[$id]->ProfilePicture)) {
                exit(base64_decode($INTERNAL[$id]->ProfilePicture));
            }
        }
    }
}
exit(getFile("./images/nopic.jpg"));

* All rights reserved.
* LiveZilla is a registered trademark.
* 
* Improper changes to this file may cause critical errors.
***************************************************************************************/
define("IN_LIVEZILLA", true);
if (!defined("LIVEZILLA_PATH")) {
    define("LIVEZILLA_PATH", "./");
}
require LIVEZILLA_PATH . "_definitions/definitions.inc.php";
require LIVEZILLA_PATH . "_definitions/definitions.protocol.inc.php";
require LIVEZILLA_PATH . "_lib/functions.global.inc.php";
require LIVEZILLA_PATH . "_definitions/definitions.dynamic.inc.php";
if (isset($_GET["intid"]) && Server::InitDataProvider()) {
    Server::InitDataBlock(array("INTERNAL"));
    $id = Operator::GetSystemId($_GET["intid"]);
    if (isset(Server::$Operators[$id])) {
        $sysid = $_GET["intid"];
        if (!empty(Server::$Operators[$id]->Profile)) {
            header("Content-Type: application/vcard;");
            header("Content-Disposition: attachment; filename=" . utf8_decode($sysid) . ".vcf");
            $vcard = IOStruct::GetFile("./templates/vcard.tpl");
            $vcard = str_replace("<!--Name-->", qp_encode(Server::$Operators[$id]->Profile->Name), $vcard);
            $vcard = str_replace("<!--Firstname-->", qp_encode(Server::$Operators[$id]->Profile->Firstname), $vcard);
            $vcard = str_replace("<!--Company-->", qp_encode(Server::$Operators[$id]->Profile->Company), $vcard);
            $vcard = str_replace("<!--Comments-->", qp_encode(Server::$Operators[$id]->Profile->Comments), $vcard);
            $vcard = str_replace("<!--Phone-->", qp_encode(Server::$Operators[$id]->Profile->Phone), $vcard);
            $vcard = str_replace("<!--Fax-->", qp_encode(Server::$Operators[$id]->Profile->Fax), $vcard);
            $vcard = str_replace("<!--Street-->", qp_encode(Server::$Operators[$id]->Profile->Street), $vcard);
            $vcard = str_replace("<!--City-->", qp_encode(Server::$Operators[$id]->Profile->City), $vcard);
            $vcard = str_replace("<!--ZIP-->", qp_encode(Server::$Operators[$id]->Profile->ZIP), $vcard);

 function SaveTicket($_group, $_name, $_email, $_company, $_country, $_phone, $_cmb = false, $_text, $_custom = true, $_url = "")
 {
     global $INPUTS, $CONFIG, $INTERNAL;
     $isSpam = !empty($CONFIG["gl_sft"]) && createSPAMFilter();
     $ticket = new Ticket(getObjectId("ticket_id", DATABASE_TICKETS), strtoupper(!empty($this->Language) ? $this->Language : $CONFIG["gl_default_language"]));
     $ticket->Messages[0]->Id = $ticket->Id;
     $ticket->Messages[0]->IP = getIP();
     if (!isTicketFlood() && !$isSpam) {
         initData(array("INPUTS"));
         $ticket->SenderUserId = $ticket->Messages[0]->SenderUserId = $this->UserId;
         $ticket->Group = $_group;
         $ticket->Messages[0]->Fullname = $this->Browsers[0]->Fullname = $_name;
         $ticket->Messages[0]->Email = $this->Browsers[0]->Email = $_email;
         $ticket->Messages[0]->Company = $this->Browsers[0]->Company = $_company;
         $ticket->Messages[0]->Phone = $this->Browsers[0]->Phone = $_phone;
         $ticket->Messages[0]->Text = $_text;
         $ticket->Messages[0]->CallMeBack = $_cmb;
         $ticket->Messages[0]->Country = $_country;
         $ticket->Messages[0]->EmailId = getId(32);
         $ticket->Messages[0]->ChannelId = getId(32);
         $ticket->Messages[0]->Edited = $ticket->Messages[0]->Created = time();
         $ticket->Messages[0]->Subject = $_url;
         $this->Browsers[0]->DesiredChatGroup = $ticket->Group;
         $this->Browsers[0]->SetCookieGroup();
         if ($_custom) {
             foreach ($INPUTS as $index => $input) {
                 if ($input->Active && $input->Custom) {
                     if (isset($_POST["p_cf" . $index]) && !isset($_group->TicketInputsHidden[$index])) {
                         $ticket->Messages[0]->Customs[$index] = $this->Browsers[0]->Customs[$index] = base64UrlDecode($_POST["p_cf" . $index]);
                     } else {
                         if (isset($_GET["cf" . $index]) && !isset($_group->TicketInputsHidden[$index])) {
                             $ticket->Messages[0]->Customs[$index] = $this->Browsers[0]->Customs[$index] = base64UrlDecode($_GET["cf" . $index]);
                         }
                     }
                     if ($input->Cookie && !empty($ticket->Messages[0]->Customs[$index])) {
                         setCookieValue("cf_" . $index, $ticket->Messages[0]->Customs[$index]);
                     }
                 } else {
                     if ($input->Active) {
                         if ($input->Index == 111 && $input->Cookie) {
                             setCookieValue("form_111", $ticket->Messages[0]->Fullname);
                         } else {
                             if ($input->Index == 112 && $input->Cookie) {
                                 setCookieValue("form_112", $ticket->Messages[0]->Email);
                             } else {
                                 if ($input->Index == 113 && $input->Cookie) {
                                     setCookieValue("form_113", $ticket->Messages[0]->Company);
                                 } else {
                                     if ($input->Index == 114 && $input->Cookie) {
                                         setCookieValue("form_114", $ticket->Messages[0]->Text);
                                     } else {
                                         if ($input->Index == 116 && $input->Cookie) {
                                             setCookieValue("form_116", $ticket->Messages[0]->Phone);
                                         }
                                     }
                                 }
                             }
                         }
                     }
                 }
             }
         }
         if ($CONFIG["gl_adct"] == 1 || !(!empty($CONFIG["gl_rm_om"]) && $CONFIG["gl_rm_om_time"] == 0)) {
             $ticket->Save();
             $ticket->AutoAssignEditor();
             $ticket->SetLastUpdate(time());
         }
         $this->AddFunctionCall("lz_chat_mail_callback(true);", false);
         if (!empty($_POST[POST_EXTERN_REQUESTED_INTERNID]) && !empty($INTERNAL[Operator::GetSystemId(base64UrlDecode($_POST[POST_EXTERN_REQUESTED_INTERNID]))])) {
             $TicketEditor = new TicketEditor($ticket->Id);
             $TicketEditor->Editor = Operator::GetSystemId(base64UrlDecode($_POST[POST_EXTERN_REQUESTED_INTERNID]));
             $TicketEditor->Status = 0;
             $TicketEditor->GroupId = $ticket->Group;
             $TicketEditor->Save();
         }
         return $ticket;
     } else {
         $this->AddFunctionCall("lz_chat_mail_callback(false);", false);
     }
     return false;
 }

* 
* Copyright 2014 LiveZilla GmbH
* All rights reserved.
* LiveZilla is a registered trademark.
* 
* Improper changes to this file may cause critical errors.
***************************************************************************************/
define("IN_LIVEZILLA", true);
if (!defined("LIVEZILLA_PATH")) {
    define("LIVEZILLA_PATH", "./");
}
require LIVEZILLA_PATH . "_definitions/definitions.inc.php";
require LIVEZILLA_PATH . "_lib/functions.global.inc.php";
require LIVEZILLA_PATH . "_definitions/definitions.dynamic.inc.php";
require LIVEZILLA_PATH . "_definitions/definitions.protocol.inc.php";
header("Content-Type: image/jpg;");
@set_error_handler("handleError");
if (isset($_GET["intid"]) && Server::InitDataProvider()) {
    Server::InitDataBlock(array("INTERNAL"));
    $id = Operator::GetSystemId(Encoding::Base64UrlDecode($_GET["intid"]));
    if (isset(Server::$Operators[$id])) {
        if (!empty(Server::$Operators[$id]->WebcamPicture)) {
            exit(base64_decode(Server::$Operators[$id]->WebcamPicture));
        } else {
            if (!empty(Server::$Operators[$id]->ProfilePicture)) {
                exit(base64_decode(Server::$Operators[$id]->ProfilePicture));
            }
        }
    }
}
exit(IOStruct::GetFile("./images/avatar.png"));

function operatorsAvailable($_amount = 0, $_exclude = null, $include_group = null, $include_user = null, $_allowBots = false)
{
    global $INTERNAL, $GROUPS;
    if (!DB_CONNECTION) {
        return 0;
    }
    initData(array("INTERNAL", "GROUPS"));
    if (!empty($include_user)) {
        $include_group = $INTERNAL[Operator::GetSystemId($include_user)]->GetGroupList(true);
    }
    foreach ($INTERNAL as $internaluser) {
        $isex = $internaluser->IsExternal($GROUPS, $_exclude, $include_group);
        if ($isex && $internaluser->Status < USER_STATUS_OFFLINE) {
            if ($_allowBots || !$internaluser->IsBot) {
                $_amount++;
            }
        }
    }
    return $_amount;
}

 function GetPredefinedOperator($_user, &$direct_target, $_allowBots, $_requireBot, $desired = "")
 {
     if (!empty($this->TargetOperatorSystemId) && isset(Server::$Operators[$this->TargetOperatorSystemId]) && Server::$Operators[$this->TargetOperatorSystemId]->Status < USER_STATUS_OFFLINE) {
         if (!(!empty($this->TargetGroupId) && !in_array($this->TargetGroupId, Server::$Operators[$this->TargetOperatorSystemId]->GetGroupList(true)))) {
             $desired = $this->TargetOperatorSystemId;
         }
     } else {
         $this->TargetOperatorSystemId = null;
         $opParam = Operator::ReadParams();
         if (!empty($opParam)) {
             $desired = $direct_target = Operator::GetSystemId($opParam);
         } else {
             if (!Is::Null(Cookie::Get("internal_user")) && !empty(Server::$Configuration->File["gl_save_op"])) {
                 $desired = Operator::GetSystemId(Cookie::Get("internal_user"));
                 if (!empty(Server::$Operators[$desired]) && !(!empty($this->TargetGroupId) && !in_array($this->TargetGroupId, Server::$Operators[$desired]->GetGroupList(true)))) {
                     $direct_target = $desired;
                 } else {
                     $desired = "";
                 }
             } else {
                 if (empty($desired) && !empty(Server::$Configuration->File["gl_save_op"])) {
                     $desired = $_user->GetLastChatOperator(true);
                 }
             }
         }
     }
     if (!empty($desired) && Server::$Operators[$desired]->MobileSleep($_user->Browsers[0])) {
         $this->TargetOperatorSystemId = $desired = "";
     } else {
         if (!empty($desired) && !$_allowBots && Server::$Operators[$desired]->IsBot) {
             $this->TargetOperatorSystemId = $desired = "";
         } else {
             if (!empty($desired) && $_requireBot && !Server::$Operators[$desired]->IsBot) {
                 $this->TargetOperatorSystemId = $desired = "";
             }
         }
     }
     return $desired;
 }

function getPredefinedOperator(&$fromCookie, $_allowBots, $_requireBot, $desired = "")
{
    global $USER, $INTERNAL;
    if (!empty($USER->Browsers[0]->DesiredChatPartner) && isset($INTERNAL[$USER->Browsers[0]->DesiredChatPartner]) && $INTERNAL[$USER->Browsers[0]->DesiredChatPartner]->Status < USER_STATUS_OFFLINE) {
        if (!(!empty($USER->Browsers[0]->DesiredChatGroup) && !in_array($USER->Browsers[0]->DesiredChatGroup, $INTERNAL[$USER->Browsers[0]->DesiredChatPartner]->GetGroupList(true)))) {
            $desired = $USER->Browsers[0]->DesiredChatPartner;
        }
    } else {
        $USER->Browsers[0]->DesiredChatPartner = null;
        $opParam = getOperatorParameter();
        if (!empty($opParam)) {
            $desired = Operator::GetSystemId($opParam);
        } else {
            if (!isnull(getCookieValue("internal_user")) && !empty($CONFIG["gl_save_op"])) {
                $desired = Operator::GetSystemId(getCookieValue("internal_user"));
                if (!empty($INTERNAL[$desired]) && !(!empty($USER->Browsers[0]->DesiredChatGroup) && !in_array($USER->Browsers[0]->DesiredChatGroup, $INTERNAL[$desired]->GetGroupList(true)))) {
                    $fromCookie = $desired;
                } else {
                    $desired = "";
                }
            }
        }
    }
    if (!empty($desired) && $INTERNAL[$desired]->MobileSleep($USER->Browsers[0]->Forward)) {
        $USER->Browsers[0]->DesiredChatPartner = $desired = "";
    } else {
        if (!empty($desired) && !$_allowBots && $INTERNAL[$desired]->IsBot) {
            $USER->Browsers[0]->DesiredChatPartner = $desired = "";
        } else {
            if (!empty($desired) && $_requireBot && !$INTERNAL[$desired]->IsBot) {
                $USER->Browsers[0]->DesiredChatPartner = $desired = "";
            }
        }
    }
    return $desired;
}

 function GetXML($_internal, $_full)
 {
     if ($_full) {
         $intern = isset($_internal[Operator::GetSystemId($this->InternId)]) ? $_internal[Operator::GetSystemId($this->InternId)]->Fullname : $this->InternId;
         return "<val id=\"" . base64_encode($this->Id) . "\" cr=\"" . base64_encode($this->Created) . "\" rc=\"" . base64_encode($this->RateComment) . "\" rp=\"" . base64_encode($this->RatePoliteness) . "\" rq=\"" . base64_encode($this->RateQualification) . "\" fn=\"" . base64_encode($this->Fullname) . "\" em=\"" . base64_encode($this->Email) . "\" co=\"" . base64_encode($this->Company) . "\" ii=\"" . base64_encode($intern) . "\" ui=\"" . base64_encode($this->UserId) . "\" />\r\n";
     } else {
         return "<val id=\"" . base64_encode($this->Id) . "\" cr=\"" . base64_encode($this->Created) . "\" />\r\n";
     }
 }

 function TicketEditorAssign()
 {
     $editor = new TicketEditor();
     $params = ApiV2::GetObjectFields("TicketEditor");
     if ($editor = $this->CreateFromJSON($params, json_decode($_POST["p_data"]), $editor, "TicketEditor")) {
         $Ticket = new Ticket();
         $Ticket->Id = $editor->Id;
         if ($Ticket->Load()) {
             $editor->Editor = Operator::GetSystemId($editor->Editor);
             if (isset(Server::$Operators[$editor->Editor])) {
                 if (!empty($editor->GroupId) && in_array($editor->GroupId, Server::$Operators[$editor->Editor]->GetGroupList(true))) {
                     $editor->Save();
                     $Ticket->Editor = $editor;
                     if ($Ticket->Group != $editor->GroupId) {
                         $Ticket->SetGroup($editor->GroupId);
                     }
                     $Ticket->LoadMessages();
                     $Ticket->SetLastUpdate(time());
                     $this->JSONOutput = APIV2::Encode(array("TicketEditor" => ApiV2::ClearObject($params, $editor)), $this->JSONParams);
                     CacheManager::SetDataUpdateTime(DATA_UPDATE_KEY_TICKETS);
                 } else {
                     $this->ErrorField = "GroupId";
                 }
             } else {
                 $this->ErrorField = "Editor";
             }
         } else {
             $this->ErrorField = "Id";
         }
     }
 }

    $USER->Browsers[0]->Load();
}
if (!empty($_GET["tth"]) || $USER->IsInChat(true, $USER->Browsers[0]) || $openChatExternal) {
    define("IGNORE_WM", true);
}
if (defined("IGNORE_WM") && !empty($USER->Browsers[0]->DesiredChatPartner) && $INTERNAL[$USER->Browsers[0]->DesiredChatPartner]->IsBot) {
    $USER->Browsers[0]->DesiredChatPartner = "";
}
if (!empty($USER->Browsers[1]->ChatRequest) && $USER->Browsers[1]->ChatRequest->Closed && !$USER->Browsers[1]->ChatRequest->Accepted && @$INTERNAL[$USER->Browsers[1]->ChatRequest->SenderSystemId]->UserStatus < USER_STATUS_OFFLINE && $INTERNAL[$USER->Browsers[1]->ChatRequest->SenderSystemId]->IsExternal($GROUPS, null, array($USER->Browsers[1]->ChatRequest->SenderGroupId), true)) {
    $USER->Browsers[0]->DesiredChatPartner = $USER->Browsers[1]->ChatRequest->SenderSystemId;
    $USER->Browsers[0]->DesiredChatGroup = $USER->Browsers[1]->ChatRequest->SenderGroupId;
    $OPERATOR_COUNT = 1;
} else {
    if (!(!empty($USER->Browsers[0]->Forward) && !empty($USER->Browsers[0]->DesiredChatGroup))) {
        if (!empty($_GET[GET_EXTERN_INTERN_USER_ID])) {
            $USER->Browsers[0]->DesiredChatPartner = Operator::GetSystemId(base64UrlDecode(getParam(GET_EXTERN_INTERN_USER_ID)));
        }
        if (!empty($USER->Browsers[0]->InitChatWith)) {
            $USER->Browsers[0]->DesiredChatPartner = $USER->Browsers[0]->InitChatWith;
        }
        if (!empty($USER->Browsers[0]->Forward)) {
            $USER->Browsers[0]->DesiredChatPartner = "";
        }
        if (!(!empty($USER->Browsers[0]->DesiredChatPartner) && !empty($USER->Browsers[0]->DesiredChatGroup) && !empty($USER->Browsers[0]->InternalUser))) {
            $USER->Browsers[0]->DesiredChatGroup = $GroupBuilder->GetTargetGroup($OPERATOR_COUNT, $USER->Browsers[0]->DesiredChatPartner);
        } else {
            $OPERATOR_COUNT = 1;
        }
    } else {
        $OPERATOR_COUNT = 1;
    }

 function SaveTicket($_group, $_country, $_cmb = false, $_custom = true, $_url = "", $changed = false)
 {
     global $INPUTS, $CONFIG, $INTERNAL, $GROUPS;
     $isSpam = !empty($CONFIG["gl_sft"]) && createSPAMFilter();
     $ticket = new Ticket(getObjectId("ticket_id", DATABASE_TICKETS), strtoupper(!empty($this->Language) ? $this->Language : $CONFIG["gl_default_language"]));
     $ticket->Messages[0]->Id = $ticket->Id;
     $ticket->Messages[0]->IP = getIP();
     $group = $GROUPS[$_group];
     if (!isTicketFlood() && !$isSpam) {
         initData(array("INPUTS"));
         $ticket->SenderUserId = $ticket->Messages[0]->SenderUserId = $this->UserId;
         $ticket->Group = $_group;
         $ticket->Messages[0]->Fullname = $this->Browsers[0]->Fullname = $group->GetServerInput($INPUTS[111], false, "", $changed);
         $ticket->Messages[0]->Email = $this->Browsers[0]->Email = $group->GetServerInput($INPUTS[112], false, "", $changed);
         $ticket->Messages[0]->Company = $this->Browsers[0]->Company = $group->GetServerInput($INPUTS[113], false, "", $changed);
         $ticket->Messages[0]->Phone = $this->Browsers[0]->Phone = $group->GetServerInput($INPUTS[116], false, "", $changed);
         $ticket->Messages[0]->Text = $group->GetServerInput($INPUTS[114], false, "", $changed);
         $ticket->Messages[0]->CallMeBack = $_cmb;
         $ticket->Messages[0]->Country = $_country;
         $ticket->Messages[0]->EmailId = getId(32);
         $ticket->Messages[0]->ChannelId = getId(32);
         $ticket->Messages[0]->Edited = $ticket->Messages[0]->Created = time();
         if (empty($_url)) {
             $_url = Visitor::GetLastURLFromVisitor($this->UserId);
         }
         $ticket->Messages[0]->Subject = $_url;
         $this->Browsers[0]->DesiredChatGroup = $ticket->Group;
         $this->Browsers[0]->SetCookieGroup();
         if ($_custom) {
             foreach ($INPUTS as $index => $input) {
                 if ($input->Active && $input->Custom) {
                     $value = $group->GetServerInput($input, false, "", $changed);
                     if ($input->Type != "File" && !empty($value) && !in_array($index, $group->TicketInputsHidden)) {
                         $ticket->Messages[0]->Customs[$index] = $this->Browsers[0]->Customs[$index] = $value;
                     } else {
                         if ($input->Type == "File" && isset($_FILES["p_cf" . $index]) && !in_array($index, $group->TicketInputsHidden)) {
                             $ticket->Messages[0]->Customs[$index] = $this->Browsers[0]->Customs[$index] = $ticket->Messages[0]->AppendPostFile("p_cf" . $index, $this->UserId);
                         }
                     }
                     if ($input->Cookie && !empty($ticket->Messages[0]->Customs[$index]) && $input->Type != "File") {
                         setCookieValue("cf_" . $index, $ticket->Messages[0]->Customs[$index]);
                     }
                 } else {
                     if ($input->Active) {
                         if ($input->Index == 111 && $input->Cookie) {
                             setCookieValue("form_111", $ticket->Messages[0]->Fullname);
                         } else {
                             if ($input->Index == 112 && $input->Cookie) {
                                 setCookieValue("form_112", $ticket->Messages[0]->Email);
                             } else {
                                 if ($input->Index == 113 && $input->Cookie) {
                                     setCookieValue("form_113", $ticket->Messages[0]->Company);
                                 } else {
                                     if ($input->Index == 114 && $input->Cookie) {
                                         setCookieValue("form_114", $ticket->Messages[0]->Text);
                                     } else {
                                         if ($input->Index == 116 && $input->Cookie) {
                                             setCookieValue("form_116", $ticket->Messages[0]->Phone);
                                         }
                                     }
                                 }
                             }
                         }
                     }
                 }
             }
         }
         if ($CONFIG["gl_adct"] == 1 || !(!empty($CONFIG["gl_rm_om"]) && $CONFIG["gl_rm_om_time"] == 0)) {
             $ticket->Save();
             $ticket->AutoAssignEditor();
             $ticket->SetLastUpdate(time());
         }
         $this->AddFunctionCall("lz_chat_mail_callback(true);", false);
         if (!empty($_POST[POST_EXTERN_REQUESTED_INTERNID]) && !empty($INTERNAL[Operator::GetSystemId(base64UrlDecode($_POST[POST_EXTERN_REQUESTED_INTERNID]))])) {
             $TicketEditor = new TicketEditor($ticket->Id);
             $TicketEditor->Editor = Operator::GetSystemId(base64UrlDecode($_POST[POST_EXTERN_REQUESTED_INTERNID]));
             $TicketEditor->Status = 0;
             $TicketEditor->GroupId = $ticket->Group;
             $TicketEditor->Save();
         }
         if (!empty($CONFIG["gl_mpm"])) {
             foreach ($INTERNAL as $operator) {
                 if ($operator->IsInPushMessageState()) {
                     if ($operator->HasAccessToTicket($ticket)) {
                         $operator->AddPushMessage($ticket->Id, $this->SystemId, $_name, 2, $_text);
                     }
                 }
             }
         }
         return $ticket;
     } else {
         $this->AddFunctionCall("lz_chat_mail_callback(false);", false);
     }
     return false;
 }

 function ReloadGroups($_overlay = false, $_preSelect = true)
 {
     Server::InitDataBlock(array("INTERNAL", "FILTERS"));
     $grParam = UserGroup::ReadParams();
     $opParam = Operator::ReadParams();
     if (!empty($grParam) && empty($this->Browsers[0]->DesiredChatGroup)) {
         $this->Browsers[0]->DesiredChatGroup = $grParam;
     }
     if (!empty($opParam)) {
         $this->Browsers[0]->DesiredChatPartner = Operator::GetSystemId($opParam);
     }
     $groupbuilder = new GroupBuilder($this->Browsers[0]->DesiredChatGroup, $this->Browsers[0]->DesiredChatPartner);
     $groupbuilder->Generate($this);
     if (!empty($opParam)) {
         $this->Browsers[0]->DesiredChatPartner = Operator::GetSystemId($opParam);
     }
     $groupsAvailable = To::BoolString($groupbuilder->GroupAvailable || isset($_POST[GET_EXTERN_RESET]) && strlen($groupbuilder->ErrorHTML) <= 2);
     $_preSelect = $_preSelect ? Encoding::Base64UrlEncode($this->Browsers[0]->DesiredChatGroup) : "";
     $this->AddFunctionCall("lz_chat_set_groups(" . $groupsAvailable . ",\"" . $groupbuilder->Result . "\" ," . $groupbuilder->ErrorHTML . ",'" . $_preSelect . "');", false);
     if (!$_overlay) {
         $this->AddFunctionCall("lz_chat_release(" . $groupsAvailable . "," . $groupbuilder->ErrorHTML . ");", false);
     }
 }