本文整理汇总了PHP中hesk_date函数的典型用法代码示例。如果您正苦于以下问题：PHP hesk_date函数的具体用法？PHP hesk_date怎么用？PHP hesk_date使用的例子？那么恭喜您, 这里精选的函数代码示例或许可以为您提供帮助。
在下文中一共展示了hesk_date函数的15个代码示例，这些例子默认根据受欢迎程度排序。您可以为喜欢或者感觉有用的代码点赞，您的评价将有助于系统推荐出更棒的PHP代码示例。
示例1: do_login
//.........这里部分代码省略.........
} else {
$hesk_error_buffer['mysecnum'] = $hesklang['recaptcha_error'];
}
} else {
$mysecnum = intval(hesk_POST('mysecnum', 0));
if (empty($mysecnum)) {
$hesk_error_buffer['mysecnum'] = $hesklang['sec_miss'];
} else {
require HESK_PATH . 'inc/secimg.inc.php';
$sc = new PJ_SecurityImage($hesk_settings['secimg_sum']);
if (isset($_SESSION['checksum']) && $sc->checkCode($mysecnum, $_SESSION['checksum'])) {
$_SESSION['img_a_verified'] = true;
} else {
$hesk_error_buffer['mysecnum'] = $hesklang['sec_wrng'];
}
}
}
}
/* Any missing fields? */
if (count($hesk_error_buffer) != 0) {
$_SESSION['a_iserror'] = array_keys($hesk_error_buffer);
$tmp = '';
foreach ($hesk_error_buffer as $error) {
$tmp .= "<li>{$error}</li>\n";
}
$hesk_error_buffer = $tmp;
$hesk_error_buffer = $hesklang['pcer'] . '<br /><br /><ul>' . $hesk_error_buffer . '</ul>';
hesk_process_messages($hesk_error_buffer, 'NOREDIRECT');
print_login();
exit;
} elseif (isset($_SESSION['img_a_verified'])) {
unset($_SESSION['img_a_verified']);
}
/* User entered all required info, now lets limit brute force attempts */
hesk_limitBfAttempts();
$result = hesk_dbQuery("SELECT * FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` WHERE `user` = '" . hesk_dbEscape($user) . "' LIMIT 1");
if (hesk_dbNumRows($result) != 1) {
hesk_session_stop();
$_SESSION['a_iserror'] = array('user', 'pass');
hesk_process_messages($hesklang['wrong_user'], 'NOREDIRECT');
print_login();
exit;
}
$res = hesk_dbFetchAssoc($result);
foreach ($res as $k => $v) {
$_SESSION[$k] = $v;
}
/* Check password */
if (hesk_Pass2Hash($pass) != $_SESSION['pass']) {
hesk_session_stop();
$_SESSION['a_iserror'] = array('pass');
hesk_process_messages($hesklang['wrong_pass'], 'NOREDIRECT');
print_login();
exit;
}
$pass_enc = hesk_Pass2Hash($_SESSION['pass'] . strtolower($user) . $_SESSION['pass']);
/* Check if default password */
if ($_SESSION['pass'] == '499d74967b28a841c98bb4baaabaad699ff3c079') {
hesk_process_messages($hesklang['chdp'], 'NOREDIRECT', 'NOTICE');
}
unset($_SESSION['pass']);
/* Login successful, clean brute force attempts */
hesk_cleanBfAttempts();
/* Regenerate session ID (security) */
hesk_session_regenerate_id();
/* Remember username? */
if ($hesk_settings['autologin'] && hesk_POST('remember_user') == 'AUTOLOGIN') {
setcookie('hesk_username', "{$user}", strtotime('+1 year'));
setcookie('hesk_p', "{$pass_enc}", strtotime('+1 year'));
} elseif (hesk_POST('remember_user') == 'JUSTUSER') {
setcookie('hesk_username', "{$user}", strtotime('+1 year'));
setcookie('hesk_p', '');
} else {
// Expire cookie if set otherwise
setcookie('hesk_username', '');
setcookie('hesk_p', '');
}
/* Close any old tickets here so Cron jobs aren't necessary */
if ($hesk_settings['autoclose']) {
$revision = sprintf($hesklang['thist3'], hesk_date(), $hesklang['auto']);
hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` SET `status`='3', `history`=CONCAT(`history`,'" . hesk_dbEscape($revision) . "') WHERE `status` = '2' AND `lastchange` <= '" . hesk_dbEscape(date('Y-m-d H:i:s', time() - $hesk_settings['autoclose'] * 86400)) . "'");
}
/* Redirect to the destination page */
if (hesk_isREQUEST('goto')) {
$url = hesk_REQUEST('goto');
$url = str_replace('&', '&', $url);
/* goto parameter can be set to the local domain only */
$myurl = parse_url($hesk_settings['hesk_url']);
$goto = parse_url($url);
if (isset($myurl['host']) && isset($goto['host'])) {
if (str_replace('www.', '', strtolower($myurl['host'])) != str_replace('www.', '', strtolower($goto['host']))) {
$url = 'admin_main.php';
}
}
header('Location: ' . $url);
} else {
header('Location: admin_main.php');
}
exit;
}示例2: hesk_newTicket
function hesk_newTicket($ticket)
{
global $hesk_settings, $hesklang, $hesk_db_link;
// If language is not set or default, set it to NULL
$language = !$hesk_settings['can_sel_lang'] || $hesklang['LANGUAGE'] == HESK_DEFAULT_LANGUAGE ? "NULL" : "'" . hesk_dbEscape($hesklang['LANGUAGE']) . "'";
// Insert ticket into database
hesk_dbQuery("\n\tINSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets`\n\t(\n\t\t`trackid`,\n\t\t`name`,\n\t\t`email`,\n\t\t`category`,\n\t\t`company_ticket_id`,\n\t\t`contract_ticket_id`,\n\t\t`priority`,\n\t\t`subject`,\n\t\t`message`,\n\t\t`dt`,\n\t\t`lastchange`,\n\t\t`articles`,\n\t\t`ip`,\n\t\t`language`,\n\t\t`openedby`,\n\t\t`owner`,\n\t\t`attachments`,\n\t\t`merged`,\n\t\t`history`,\n\t\t`custom1`,\n\t\t`custom2`,\n\t\t`custom3`,\n\t\t`custom4`,\n\t\t`custom5`,\n\t\t`custom6`,\n\t\t`custom7`,\n\t\t`custom8`,\n\t\t`custom9`,\n\t\t`custom10`,\n\t\t`custom11`,\n\t\t`custom12`,\n\t\t`custom13`,\n\t\t`custom14`,\n\t\t`custom15`,\n\t\t`custom16`,\n\t\t`custom17`,\n\t\t`custom18`,\n\t\t`custom19`,\n\t\t`custom20`\n\t)\n\tVALUES\n\t(\n\t\t'" . hesk_dbEscape($ticket['trackid']) . "',\n\t\t'" . hesk_dbEscape($ticket['name']) . "',\n\t\t'" . hesk_dbEscape($ticket['email']) . "',\n\t\t'" . intval($ticket['category']) . "',\n\t\t'" . hesk_dbEscape($ticket['company_ticket_id']) . "',\n\t\t'" . hesk_dbEscape($ticket['contract_ticket_id']) . "',\n\t\t'" . intval($ticket['priority']) . "',\n\t\t'" . hesk_dbEscape($ticket['subject']) . "',\n\t\t'" . hesk_dbEscape($ticket['message']) . "',\n\t\tNOW(),\n\t\tNOW(),\n\t\t" . (isset($ticket['articles']) ? "'{$ticket['articles']}'" : 'NULL') . ",\n\t\t'" . hesk_dbEscape($_SERVER['REMOTE_ADDR']) . "',\n\t\t{$language},\n\t\t'" . (isset($ticket['openedby']) ? intval($ticket['openedby']) : 0) . "',\n\t\t'" . intval($ticket['owner']) . "',\n\t\t'" . hesk_dbEscape($ticket['attachments']) . "',\n\t\t'',\n\t\t'" . hesk_dbEscape($ticket['history']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom1']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom2']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom3']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom4']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom5']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom6']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom7']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom8']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom9']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom10']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom11']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom12']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom13']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom14']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom15']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom16']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom17']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom18']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom19']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom20']) . "'\n\t)\n\t");
// Generate the array with ticket info that can be used in emails
$info = array('email' => $ticket['email'], 'category' => $ticket['category'], 'priority' => $ticket['priority'], 'owner' => $ticket['owner'], 'trackid' => $ticket['trackid'], 'status' => 0, 'name' => $ticket['name'], 'lastreplier' => $ticket['name'], 'subject' => $ticket['subject'], 'message' => $ticket['message'], 'attachments' => $ticket['attachments'], 'dt' => hesk_date(), 'lastchange' => hesk_date(), 'id' => hesk_dbInsertID());
// Add custom fields to the array
foreach ($hesk_settings['custom_fields'] as $k => $v) {
$info[$k] = $v['use'] ? $ticket[$k] : '';
}
return hesk_ticketToPlain($info, 1);
}示例3: hesk_newTicket
function hesk_newTicket($ticket, $isVerified = true)
{
global $hesk_settings, $hesklang, $hesk_db_link;
// If language is not set or default, set it to NULL.
if (!isset($ticket['language']) || empty($ticket['language'])) {
$language = !$hesk_settings['can_sel_lang'] ? HESK_DEFAULT_LANGUAGE : hesk_dbEscape($hesklang['LANGUAGE']);
} else {
$language = $ticket['language'];
}
// Get the default ticket status for new tickets and set it accordingly
$defaultNewTicketRs = hesk_dbQuery("SELECT `ID` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` WHERE `IsNewTicketStatus` = 1");
$defaultNewTicket = hesk_dbFetchAssoc($defaultNewTicketRs);
$ticket['status'] = $defaultNewTicket['ID'];
$tableName = $isVerified ? 'tickets' : 'stage_tickets';
// Insert ticket into database
hesk_dbQuery("\n\tINSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . $tableName . "`\n\t(\n\t\t`trackid`,\n\t\t`name`,\n\t\t`email`,\n\t\t`category`,\n\t\t`priority`,\n\t\t`subject`,\n\t\t`message`,\n\t\t`dt`,\n\t\t`lastchange`,\n\t\t`articles`,\n\t\t`ip`,\n\t\t`language`,\n\t\t`openedby`,\n\t\t`owner`,\n\t\t`attachments`,\n\t\t`merged`,\n\t\t`history`,\n\t\t`custom1`,\n\t\t`custom2`,\n\t\t`custom3`,\n\t\t`custom4`,\n\t\t`custom5`,\n\t\t`custom6`,\n\t\t`custom7`,\n\t\t`custom8`,\n\t\t`custom9`,\n\t\t`custom10`,\n\t\t`custom11`,\n\t\t`custom12`,\n\t\t`custom13`,\n\t\t`custom14`,\n\t\t`custom15`,\n\t\t`custom16`,\n\t\t`custom17`,\n\t\t`custom18`,\n\t\t`custom19`,\n\t\t`custom20`,\n\t\t`status`,\n\t\t`latitude`,\n\t\t`longitude`\n\t)\n\tVALUES\n\t(\n\t\t'" . hesk_dbEscape($ticket['trackid']) . "',\n\t\t'" . hesk_dbEscape($ticket['name']) . "',\n\t\t'" . hesk_dbEscape($ticket['email']) . "',\n\t\t'" . intval($ticket['category']) . "',\n\t\t'" . intval($ticket['priority']) . "',\n\t\t'" . hesk_dbEscape($ticket['subject']) . "',\n\t\t'" . hesk_dbEscape($ticket['message']) . "',\n\t\tNOW(),\n\t\tNOW(),\n\t\t" . (isset($ticket['articles']) ? "'{$ticket['articles']}'" : 'NULL') . ",\n\t\t'" . hesk_dbEscape($_SERVER['REMOTE_ADDR']) . "',\n\t\t'" . hesk_dbEscape($language) . "',\n\t\t'" . (isset($ticket['openedby']) ? intval($ticket['openedby']) : 0) . "',\n\t\t'" . intval($ticket['owner']) . "',\n\t\t'" . hesk_dbEscape($ticket['attachments']) . "',\n\t\t'',\n\t\t'" . hesk_dbEscape($ticket['history']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom1']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom2']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom3']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom4']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom5']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom6']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom7']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom8']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom9']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom10']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom11']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom12']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom13']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom14']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom15']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom16']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom17']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom18']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom19']) . "',\n\t\t'" . hesk_dbEscape($ticket['custom20']) . "',\n\t\t'" . intval($ticket['status']) . "',\n\t\t'" . hesk_dbEscape($ticket['latitude']) . "',\n\t\t'" . hesk_dbEscape($ticket['longitude']) . "'\n\t)\n\t");
// Generate the array with ticket info that can be used in emails
$info = array('email' => $ticket['email'], 'category' => $ticket['category'], 'priority' => $ticket['priority'], 'owner' => $ticket['owner'], 'trackid' => $ticket['trackid'], 'status' => $ticket['status'], 'name' => $ticket['name'], 'lastreplier' => $ticket['name'], 'subject' => $ticket['subject'], 'message' => $ticket['message'], 'attachments' => $ticket['attachments'], 'dt' => hesk_date(), 'lastchange' => hesk_date(), 'id' => hesk_dbInsertID(), 'language' => $language);
// Add custom fields to the array
foreach ($hesk_settings['custom_fields'] as $k => $v) {
$info[$k] = $v['use'] ? $ticket[$k] : '';
}
return hesk_ticketToPlain($info, 1);
}示例4: do_login
//.........这里部分代码省略.........
}
$hesk_error_buffer = $tmp;
$hesk_error_buffer = $hesklang['pcer'] . '<br /><br /><ul>' . $hesk_error_buffer . '</ul>';
hesk_process_messages($hesk_error_buffer, 'NOREDIRECT');
print_login();
exit;
} elseif (isset($_SESSION['img_a_verified'])) {
unset($_SESSION['img_a_verified']);
}
/* User entered all required info, now lets limit brute force attempts */
hesk_limitBfAttempts();
$result = hesk_dbQuery("SELECT * FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` WHERE `user` = '" . hesk_dbEscape($user) . "' LIMIT 1");
if (hesk_dbNumRows($result) != 1) {
hesk_session_stop();
$_SESSION['a_iserror'] = array('user', 'pass');
hesk_process_messages($hesklang['wrong_user'], 'NOREDIRECT');
print_login();
exit;
}
$res = hesk_dbFetchAssoc($result);
foreach ($res as $k => $v) {
$_SESSION[$k] = $v;
}
/* Check password */
if (hesk_Pass2Hash($pass) != $_SESSION['pass']) {
hesk_session_stop();
$_SESSION['a_iserror'] = array('pass');
hesk_process_messages($hesklang['wrong_pass'], 'NOREDIRECT');
print_login();
exit;
}
$pass_enc = hesk_Pass2Hash($_SESSION['pass'] . strtolower($user) . $_SESSION['pass']);
/* Check if default password */
if ($_SESSION['pass'] == '499d74967b28a841c98bb4baaabaad699ff3c079') {
hesk_process_messages($hesklang['chdp'], 'NOREDIRECT', 'NOTICE');
}
// Set a tag that will be used to expire sessions after username or password change
$_SESSION['session_verify'] = hesk_activeSessionCreateTag($user, $_SESSION['pass']);
// We don't need the password hash anymore
unset($_SESSION['pass']);
/* Login successful, clean brute force attempts */
hesk_cleanBfAttempts();
/* Make sure our user is active */
if (!$_SESSION['active']) {
hesk_session_stop();
$_SESSION['a_iserror'] = array('active');
hesk_process_messages($hesklang['inactive_user'], 'NOREDIRECT');
print_login();
exit;
}
/* Regenerate session ID (security) */
hesk_session_regenerate_id();
/* Remember username? */
if ($hesk_settings['autologin'] && hesk_POST('remember_user') == 'AUTOLOGIN') {
setcookie('hesk_username', "{$user}", strtotime('+1 year'));
setcookie('hesk_p', "{$pass_enc}", strtotime('+1 year'));
} elseif (hesk_POST('remember_user') == 'JUSTUSER') {
setcookie('hesk_username', "{$user}", strtotime('+1 year'));
setcookie('hesk_p', '');
} else {
// Expire cookie if set otherwise
setcookie('hesk_username', '');
setcookie('hesk_p', '');
}
/* Close any old tickets here so Cron jobs aren't necessary */
if ($hesk_settings['autoclose']) {
$revision = sprintf($hesklang['thist3'], hesk_date(), $hesklang['auto']);
$dt = date('Y-m-d H:i:s', time() - $hesk_settings['autoclose'] * 86400);
$closedStatusRs = hesk_dbQuery('SELECT `ID`, `Closable` FROM `' . hesk_dbEscape($hesk_settings['db_pfix']) . 'statuses` WHERE `IsDefaultStaffReplyStatus` = 1');
$closedStatus = hesk_dbFetchAssoc($closedStatusRs);
// Are we allowed to close tickets in this status?
if ($closedStatus['Closable'] == 'yes' || $closedStatus['Closable'] == 'sonly') {
// Notify customer of closed ticket?
if ($hesk_settings['notify_closed']) {
// Get list of tickets
$result = hesk_dbQuery("SELECT * FROM `" . $hesk_settings['db_pfix'] . "tickets` WHERE `status` = " . $closedStatus['ID'] . " AND `lastchange` <= '" . hesk_dbEscape($dt) . "' ");
if (hesk_dbNumRows($result) > 0) {
global $ticket;
// Load required functions?
if (!function_exists('hesk_notifyCustomer')) {
require HESK_PATH . 'inc/email_functions.inc.php';
}
while ($ticket = hesk_dbFetchAssoc($result)) {
$ticket['dt'] = hesk_date($ticket['dt'], true);
$ticket['lastchange'] = hesk_date($ticket['lastchange'], true);
$ticket = hesk_ticketToPlain($ticket, 1, 0);
hesk_notifyCustomer('ticket_closed');
}
}
}
// Update ticket statuses and history in database if we're allowed to do so
$defaultCloseRs = hesk_dbQuery('SELECT `ID` FROM `' . hesk_dbEscape($hesk_settings['db_pfix']) . 'statuses` WHERE `IsAutocloseOption` = 1');
$defaultCloseStatus = hesk_dbFetchAssoc($defaultCloseRs);
hesk_dbQuery("UPDATE `" . $hesk_settings['db_pfix'] . "tickets` SET `status`=" . intval($defaultCloseStatus['ID']) . ", `closedat`=NOW(), `closedby`='-1', `history`=CONCAT(`history`,'" . hesk_dbEscape($revision) . "') WHERE `status` = '" . $closedStatus['ID'] . "' AND `lastchange` <= '" . hesk_dbEscape($dt) . "' ");
}
}
/* Redirect to the destination page */
header('Location: ' . hesk_verifyGoto());
exit;
}示例5: hesk_email2ticket
//.........这里部分代码省略.........
// Generate a random file name
$useChars = 'AEUYBDGHJLMNPQRSTVWXZ123456789';
$tmp = $useChars[mt_rand(0, 29)];
for ($j = 1; $j < 10; $j++) {
$tmp .= $useChars[mt_rand(0, 29)];
}
$myatt['saved_name'] = substr($tmpvar['trackid'] . '_' . md5($tmp . $myatt['real_name']), 0, 200) . $ext;
// Rename the temporary file
rename($v['stored_name'], HESK_PATH . $hesk_settings['attach_dir'] . '/' . $myatt['saved_name']);
// Insert into database
hesk_dbQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "attachments` (`ticket_id`,`saved_name`,`real_name`,`size`) VALUES ('" . hesk_dbEscape($tmpvar['trackid']) . "','" . hesk_dbEscape($myatt['saved_name']) . "','" . hesk_dbEscape($myatt['real_name']) . "','" . intval($myatt['size']) . "')");
$tmpvar['attachments'] .= hesk_dbInsertID() . '#' . $myatt['real_name'] . ',';
$num++;
}
if (strlen($tmpvar['attachmment_notices'])) {
$tmpvar['message'] .= "<br /><br />" . hesk_input($hesklang['attrem'], '', '', 1) . "<br />" . nl2br(hesk_input($tmpvar['attachmment_notices'], '', '', 1));
}
}
// Delete the temporary files
deleteAll($results['tempdir']);
// If this is a reply add a new reply
if ($is_reply) {
// Set last replier name to customer name
$ticket['lastreplier'] = $tmpvar['name'] == $hesklang['pde'] ? $tmpvar['email'] : $tmpvar['name'];
// If staff hasn't replied yet, keep ticket status "New", otherwise set it to "Waiting reply from staff"
$ticket['status'] = $ticket['status'] ? 1 : 0;
// Update ticket as necessary
hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` SET `lastchange`=NOW(),`status`='{$ticket['status']}',`replies`=`replies`+1,`lastreplier`='0' WHERE `id`='" . intval($ticket['id']) . "' LIMIT 1");
// If customer replied, we assume staff replies have been read (no way to be sure if ticket.php hasn't been opened)
hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "replies` SET `read` = '1' WHERE `replyto` = '" . intval($ticket['id']) . "' AND `staffid` != '0' ");
// Insert reply into database
hesk_dbQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "replies` (`replyto`,`name`,`message`,`dt`,`attachments`) VALUES ('" . intval($ticket['id']) . "','" . hesk_dbEscape($ticket['lastreplier']) . "','" . hesk_dbEscape($tmpvar['message']) . "',NOW(),'" . hesk_dbEscape($tmpvar['attachments']) . "')");
// --> Prepare reply message
// 1. Generate the array with ticket info that can be used in emails
$info = array('email' => $ticket['email'], 'category' => $ticket['category'], 'priority' => $ticket['priority'], 'owner' => $ticket['owner'], 'trackid' => $ticket['trackid'], 'status' => $ticket['status'], 'name' => $ticket['name'], 'lastreplier' => $ticket['lastreplier'], 'subject' => $ticket['subject'], 'message' => stripslashes($tmpvar['message']), 'attachments' => $tmpvar['attachments'], 'dt' => hesk_date($ticket['dt'], true), 'lastchange' => hesk_date($ticket['lastchange'], true), 'id' => $ticket['id']);
// 2. Add custom fields to the array
foreach ($hesk_settings['custom_fields'] as $k => $v) {
$info[$k] = $v['use'] ? $ticket[$k] : '';
}
// 3. Make sure all values are properly formatted for email
$ticket = hesk_ticketToPlain($info, 1, 0);
// --> Process custom fields before sending
foreach ($hesk_settings['custom_fields'] as $k => $v) {
$ticket[$k] = $v['use'] ? hesk_msgToPlain($ticket[$k], 1) : '';
}
// --> If ticket is assigned just notify the owner
if ($ticket['owner']) {
hesk_notifyAssignedStaff(false, 'new_reply_by_customer', 'notify_reply_my');
} else {
hesk_notifyStaff('new_reply_by_customer', "`notify_reply_unassigned`='1'");
}
return $ticket['trackid'];
}
// END REPLY
// Not a reply, but a new ticket. Add it to the database
$tmpvar['category'] = $set_category;
$tmpvar['priority'] = $set_priority < 0 ? hesk_getCategoryPriority($tmpvar['category']) : $set_priority;
$_SERVER['REMOTE_ADDR'] = $hesklang['unknown'];
// Auto assign tickets if aplicable
$tmpvar['owner'] = 0;
$tmpvar['history'] = $pop3 ? sprintf($hesklang['thist16'], hesk_date()) : sprintf($hesklang['thist11'], hesk_date());
$tmpvar['openedby'] = $pop3 ? -2 : -1;
$autoassign_owner = hesk_autoAssignTicket($tmpvar['category']);
#print_r($autoassign_owner);
if ($autoassign_owner) {
$tmpvar['owner'] = $autoassign_owner['id'];
$tmpvar['history'] .= sprintf($hesklang['thist10'], hesk_date(), $autoassign_owner['name'] . ' (' . $autoassign_owner['user'] . ')');
}
// Custom fields will be empty as there is no reliable way of detecting them
foreach ($hesk_settings['custom_fields'] as $k => $v) {
$tmpvar[$k] = '';
}
// Insert ticket to database
$ticket = hesk_newTicket($tmpvar);
// Notify the customer
if ($hesk_settings['notify_new']) {
$possible_SPAM = false;
// Do we need to check subject for SPAM tags?
if ($hesk_settings['notify_skip_spam']) {
foreach ($hesk_settings['notify_spam_tags'] as $tag) {
if (strpos($tmpvar['subject'], $tag) !== false) {
$possible_SPAM = true;
break;
}
}
}
// SPAM tags not found or not checked, send email
if ($possible_SPAM === false) {
hesk_notifyCustomer();
}
}
// Need to notify staff?
// --> From autoassign?
if ($tmpvar['owner'] && $autoassign_owner['notify_assigned']) {
hesk_notifyAssignedStaff($autoassign_owner, 'ticket_assigned_to_you');
} elseif (!$tmpvar['owner']) {
hesk_notifyStaff('new_ticket_staff', " `notify_new_unassigned` = '1' ");
}
return $ticket['trackid'];
}示例6: hesk_printCustomerTicketReplies
function hesk_printCustomerTicketReplies()
{
global $hesklang, $hesk_settings, $result, $reply, $trackingID, $unread_replies;
$i = $hesk_settings['new_top'] ? 0 : 1;
while ($reply = hesk_dbFetchAssoc($result)) {
if ($i) {
$color = 'class="ticketrow"';
$i = 0;
} else {
$color = 'class="ticketalt"';
$i = 1;
}
/* Store unread reply IDs for later */
if ($reply['staffid'] && !$reply['read']) {
$unread_replies[] = $reply['id'];
}
$reply['dt'] = hesk_date($reply['dt']);
?>
<tr>
<td <?php
echo $color;
?>
>
<table border="0" cellspacing="0" cellpadding="0" width="100%">
<tr>
<td valign="top">
<table border="0" cellspacing="1">
<tr>
<td><?php
echo $hesklang['date'];
?>
:</td>
<td><?php
echo $reply['dt'];
?>
</td>
</tr>
<tr>
<td><?php
echo $hesklang['name'];
?>
:</td>
<td><?php
echo $reply['name'];
?>
</td>
</tr>
</table>
</td>
<td style="text-align:right; vertical-align:top;">
<?php
echo hesk_getCustomerButtons($i);
?>
</td>
</tr>
</table>
<p><b><?php
echo $hesklang['message'];
?>
:</b></p>
<p><?php
echo $reply['message'];
?>
</p>
<?php
/* Attachments */
hesk_listAttachments($reply['attachments'], $i);
/* Staff rating */
if ($hesk_settings['rating'] && $reply['staffid']) {
if ($reply['rating'] == 1) {
echo '<p class="rate">' . $hesklang['rnh'] . '</p>';
} elseif ($reply['rating'] == 5) {
echo '<p class="rate">' . $hesklang['rh'] . '</p>';
} else {
echo '
<div id="rating' . $reply['id'] . '" class="rate">
' . $hesklang['r'] . '
<a href="Javascript:void(0)" onclick="Javascript:hesk_rate(\'rate.php?rating=5&id=' . $reply['id'] . '&track=' . $trackingID . '\',\'rating' . $reply['id'] . '\')">' . strtolower($hesklang['yes']) . '</a> /
<a href="Javascript:void(0)" onclick="Javascript:hesk_rate(\'rate.php?rating=1&id=' . $reply['id'] . '&track=' . $trackingID . '\',\'rating' . $reply['id'] . '\')">' . strtolower($hesklang['no']) . '</a>
</div>
';
}
}
?>
</td>
</tr>
<?php
}
return $i;
}示例7: hesk_printTicketReplies
function hesk_printTicketReplies()
{
global $hesklang, $hesk_settings, $result, $reply, $isManager;
$i = $hesk_settings['new_top'] ? 0 : 1;
if ($reply === false) {
return $i;
}
while ($reply = hesk_dbFetchAssoc($result)) {
$color = 'class="ticketMessageContainer"';
$reply['dt'] = hesk_date($reply['dt'], true);
?>
<div class="row ticketMessageContainer">
<div class="col-md-3 col-xs-12">
<div class="ticketName"><?php
echo $reply['name'];
?>
</div>
</div>
<div class="col-md-9 col-xs-12 pushMarginLeft">
<div class="ticketMessageTop withBorder">
<?php
echo hesk_getAdminButtonsInTicket();
?>
<div class="blankSpace"></div>
<p><?php
echo $hesklang['date'];
?>
: <?php
echo $reply['dt'];
?>
</p>
</div>
<div class="ticketMessageBottom">
<p><b><?php
echo $hesklang['message'];
?>
:</b></p>
<p><?php
echo $reply['message'];
?>
</p>
</div>
<div class="ticketMessageTop pushMargin">
<?php
hesk_listAttachments($reply['attachments'], $reply['id']);
/* Staff rating */
if ($hesk_settings['rating'] && $reply['staffid']) {
if ($reply['rating'] == 1) {
echo '<p class="rate">' . $hesklang['rnh'] . '</p>';
} elseif ($reply['rating'] == 5) {
echo '<p class="rate">' . $hesklang['rh'] . '</p>';
}
}
/* Show "unread reply" message? */
if ($reply['staffid'] && !$reply['read']) {
echo '<p class="rate">' . $hesklang['unread'] . '</p>';
}
?>
</div>
</div>
</div>
<?php
}
return $i;
}示例8: hesk_unhortenUrl
:</td>
<td><?php
echo hesk_unhortenUrl($ticket[$k]);
?>
</td>
</tr>
<?php
}
}
// Close ticket head table
echo '</table>';
// Print initial ticket message
echo '<p>' . hesk_unhortenUrl($ticket['message']) . '</p>';
// Print replies
while ($reply = hesk_dbFetchAssoc($res)) {
$reply['dt'] = hesk_date($reply['dt'], true);
echo '
<hr />
<table border="0">
<tr>
<td>' . $hesklang['date'] . ':</td>
<td>' . $reply['dt'] . '</td>
</tr>
<tr>
<td>' . $hesklang['name'] . ':</td>
<td>' . $reply['name'] . '</td>
</tr>
</table>
<p>' . hesk_unhortenUrl($reply['message']) . '</p>示例9: define
define('HESK_PATH', '../');
/* Get all the required files and functions */
require HESK_PATH . 'hesk_settings.inc.php';
require HESK_PATH . 'inc/common.inc.php';
require HESK_PATH . 'inc/admin_functions.inc.php';
hesk_load_database_functions();
hesk_session_start();
hesk_dbConnect();
hesk_isLoggedIn();
/* Check permissions for this feature */
hesk_checkPermission('can_view_tickets');
hesk_checkPermission('can_reply_tickets');
hesk_checkPermission('can_edit_tickets');
/* A security check */
hesk_token_check();
/* Ticket ID */
$trackingID = hesk_cleanID() or die($hesklang['int_error'] . ': ' . $hesklang['no_trackID']);
/* New archived status */
if (empty($_GET['locked'])) {
$status = 0;
$tmp = $hesklang['tunlock'];
$revision = sprintf($hesklang['thist6'], hesk_date(), $_SESSION['name'] . ' (' . $_SESSION['user'] . ')');
} else {
$status = 1;
$tmp = $hesklang['tlock'];
$revision = sprintf($hesklang['thist5'], hesk_date(), $_SESSION['name'] . ' (' . $_SESSION['user'] . ')');
}
/* Update database */
hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` SET `status`='3',`locked`='{$status}', `history`=CONCAT(`history`,'" . hesk_dbEscape($revision) . "') WHERE `trackid`='" . hesk_dbEscape($trackingID) . "' LIMIT 1");
/* Back to ticket page and show a success message */
hesk_process_messages($tmp, 'admin_ticket.php?track=' . $trackingID . '&Refresh=' . rand(10000, 99999), 'SUCCESS');示例10: Zip
require HESK_PATH . 'inc/zip/Zip.php';
$zip = new Zip();
$zip->addLargeFile($save_to, "{$export_name}.xml");
$zip->finalize();
$zip->setZipFile($save_to_zip);
} else {
require HESK_PATH . 'inc/zip/pclzip.lib.php';
$zip = new PclZip($save_to_zip);
$zip->add($save_to, PCLZIP_OPT_REMOVE_ALL_PATH);
}
// Delete XML, just leave the Zip archive
hesk_unlink($save_to);
// Echo memory peak usage
$flush_me .= hesk_date() . " | " . sprintf($hesklang['pmem'], @memory_get_peak_usage(true) / 1048576) . "<br />\r\n";
// We're done!
$flush_me .= hesk_date() . " | {$hesklang['fZIP']}<br /><br />";
$flush_me .= '<a href="' . $save_to_zip . '">' . $hesklang['ch2d'] . "</a>\n";
} else {
hesk_unlink($save_to);
}
}
/* Print header */
require_once HESK_PATH . 'inc/header.inc.php';
/* Print main manage users page */
require_once HESK_PATH . 'inc/show_admin_nav.inc.php';
?>
</td>
</tr>
<tr>
<td>示例11: hesk_show_kb_article
//.........这里部分代码省略.........
}
// This is a valid related article
$related_articles[$related['id']] = $related['subject'];
}
// Print related articles if we have any valid matches
if (count($related_articles)) {
$column = 'col-md-6';
$showRelated = true;
}
?>
<div class="<?php
echo $column;
?>
col-sm-12">
<h4><?php
echo $hesklang['ad'];
?>
</h4>
<div class="footerWithBorder blankSpace"></div>
<table border="0">
<tr>
<td><?php
echo $hesklang['aid'];
?>
: </td>
<td><?php
echo $article['id'];
?>
</td>
</tr>
<tr>
<td><?php
echo $hesklang['category'];
?>
: </td>
<td><a href="<?php
echo $link;
?>
"><?php
echo $article['cat_name'];
?>
</a></td>
</tr>
<tr>
<td><?php
echo $hesklang['dta'];
?>
: </td>
<td><?php
echo hesk_date($article['dt'], true);
?>
</td>
</tr>
<tr>
<td><?php
echo $hesklang['views'];
?>
: </td>
<td><?php
echo isset($_GET['rated']) ? $article['views'] : $article['views'] + 1;
?>
</td>
</tr>
</table>
</div>
<?php
if ($showRelated) {
?>
<div class="col-md-6 col-sm-12">
<h4><?php
echo $hesklang['relart'];
?>
</h4>
<div class="footerWithBorder blankSpace"></div>
<?php
// Related articles
foreach ($related_articles as $id => $subject) {
echo '<span class="glyphicon glyphicon-file" style="font-size: 16px;"></span> <a href="knowledgebase_private.php?article=' . $id . '">' . $subject . '</a><br />';
}
?>
</div>
<?php
}
?>
</div>
<?php
if (!isset($_GET['back'])) {
?>
<p><br /><a href="javascript:history.go(-1)"><span class="glyphicon glyphicon-circle-arrow-left"></span> <?php
echo $hesklang['back'];
?>
</a></p>
<?php
} else {
?>
<p> </p>
<?php
}
}示例12: hesk_show_kb_article
//.........这里部分代码省略.........
}
echo '</fieldset>';
}
}
if ($article['catid'] == 1) {
$link = 'knowledgebase.php';
} else {
$link = 'knowledgebase.php?category=' . $article['catid'];
}
?>
<fieldset>
<legend><?php
echo $hesklang['ad'];
?>
</legend>
<table border="0">
<tr>
<td><?php
echo $hesklang['aid'];
?>
: </td>
<td><?php
echo $article['id'];
?>
</td>
</tr>
<tr>
<td><?php
echo $hesklang['category'];
?>
: </td>
<td><a href="<?php
echo $link;
?>
"><?php
echo $article['cat_name'];
?>
</a></td>
</tr>
<?php
if ($hesk_settings['kb_date']) {
?>
<tr>
<td><?php
echo $hesklang['dta'];
?>
: </td>
<td><?php
echo hesk_date($article['dt'], true);
?>
</td>
</tr>
<?php
}
if ($hesk_settings['kb_views']) {
?>
<tr>
<td><?php
echo $hesklang['views'];
?>
: </td>
<td><?php
echo isset($_GET['rated']) ? $article['views'] : $article['views'] + 1;
?>
</td>
</tr>
<?php
}
if ($hesk_settings['kb_rating']) {
$alt = $article['rating'] ? sprintf($hesklang['kb_rated'], sprintf("%01.1f", $article['rating'])) : $hesklang['kb_not_rated'];
echo '
<tr>
<td>' . $hesklang['rating'] . ' (' . $hesklang['votes'] . '):</td>
<td><img src="img/star_' . hesk_round_to_half($article['rating']) * 10 . '.png" width="85" height="16" alt="' . $alt . '" title="' . $alt . '" border="0" style="vertical-align:text-bottom" /> (' . $article['votes'] . ')</td>
</tr>
';
}
?>
</table>
</fieldset>
<?php
if (!isset($_GET['suggest'])) {
?>
<p> <br />« <a href="javascript:history.go(<?php
echo isset($_GET['rated']) ? '-2' : '-1';
?>
)"><?php
echo $hesklang['back'];
?>
</a></p>
<?php
} else {
?>
<p> </p>
<?php
}
}示例13: hesk_formatDate
function hesk_formatDate($dt)
{
$dt = hesk_date($dt);
$dt = str_replace(' ', '<br />', $dt);
return $dt;
}示例14: hesk_printTicketReplies
function hesk_printTicketReplies()
{
global $hesklang, $hesk_settings, $result, $reply;
$i = $hesk_settings['new_top'] ? 0 : 1;
if ($reply === false) {
return $i;
}
while ($reply = hesk_dbFetchAssoc($result)) {
if ($i) {
$color = 'class="ticketrow"';
$i = 0;
} else {
$color = 'class="ticketalt"';
$i = 1;
}
$reply['dt'] = hesk_date($reply['dt'], true);
?>
<tr>
<td <?php
echo $color;
?>
>
<table border="0" cellspacing="0" cellpadding="0" width="100%">
<tr>
<td valign="top">
<table border="0" cellspacing="1">
<tr>
<td><?php
echo $hesklang['date'];
?>
:</td>
<td><?php
echo $reply['dt'];
?>
</td>
</tr>
<tr>
<td><?php
echo $hesklang['name'];
?>
:</td>
<td><?php
echo $reply['name'];
?>
</td>
</tr>
</table>
</td>
<td style="text-align:right; vertical-align:top;">
<?php
echo hesk_getAdminButtons(1, $i);
?>
</td>
</tr>
</table>
<p><b><?php
echo $hesklang['message'];
?>
:</b></p>
<p><?php
echo $reply['message'];
?>
</p>
<?php
/* Attachments */
hesk_listAttachments($reply['attachments'], $reply['id'], $i);
/* Staff rating */
if ($hesk_settings['rating'] && $reply['staffid']) {
if ($reply['rating'] == 1) {
echo '<p class="rate">' . $hesklang['rnh'] . '</p>';
} elseif ($reply['rating'] == 5) {
echo '<p class="rate">' . $hesklang['rh'] . '</p>';
}
}
/* Show "unread reply" message? */
if ($reply['staffid'] && !$reply['read']) {
echo '<p class="rate">' . $hesklang['unread'] . '</p>';
}
?>
</td>
</tr>
<?php
}
return $i;
}示例15: hesk_dbQuery
$res = hesk_dbQuery('SELECT * FROM `' . hesk_dbEscape($hesk_settings['db_pfix']) . "contracts` WHERE `id` = '" . $_GET['id'] . "' LIMIT 1");
if (mysqli_num_rows($res) == 1) {
$row = mysqli_fetch_array($res);
$value_id = $row['id'];
$value_contract_name = $row['contract_name'];
$value_company_id = $row['company_id'];
$value_project_id = $row['project_id'];
$value_staff_id = $row['staff_id'];
$value_starting_date = $row['starting_date'];
$value_ending_date = $row['ending_date'];
$value_active = $row['active'];
$value_sla = $row['sla'];
$value_priority = $row['priority'];
$value_reply_time = $row['reply_time'];
$value_resolved_time = $row['resolved_time'];
$value['lastchange'] = hesk_date($value['lastchange'], true);
}
}
?>
<!-- Edit Contract-->
<div role="tabpanel" class="tab-pane" id="edit-cont">
<div class="edit-contract">
<form method="post" action="contracts.php" name="form2">
<input type="hidden" name="id" value="<?php
echo $value_id;
?>
"/>
<div class="form-inline contr-row1" id="contract_row">
<label class="col-xs-6 col-sm-3 control-label"><?php
echo $hesklang['contract_name'];